Mark Christopher Auto Center - Service Center

Dorio!!!!!!!!!!!!!! My wife has a Benz from Ontario Ca, so I’m able to compare the service provided by the two dealers. Dario aided in my decision to purchase my new car. My wife has a Benz from Ontario Ca, so I’m able to compare the service provided by the two dealers. Dario aided in my decision to purchase my new car. He is the reason I rank the Mark Christopher service department equal to Fletcher More

Basic service Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. More

On time and pleasant. They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also washed my filthy truck as a courtesy. Well done. More

It's a keeper Friendly, informative, thorough and overall pleasant experience. As a first-time service customer, it was a very pleasant experience to deal with Juan Friendly, informative, thorough and overall pleasant experience. As a first-time service customer, it was a very pleasant experience to deal with Juan Fletes. the staff was very informative and the job was extremely well done. Very convenient since I was in the area anyway. Dealership employees were very friendly. More

Great experience By far the best customer service. I will continue to come back for all future needs. Very helpful. Fair prices. Quick turn around for service. By far the best customer service. I will continue to come back for all future needs. Very helpful. Fair prices. Quick turn around for service. More

3 days and 4 messages without a response Dropped my truck off for warranty work. I said I would leave the truck for 4 days as I would be out of town. I returned and on the morning of the 5th Dropped my truck off for warranty work. I said I would leave the truck for 4 days as I would be out of town. I returned and on the morning of the 5th I called for an update. No response. Left 3 additional messages over a period of 3 days without a single returned call. I finally called a different advisor to inquire about my vehicle and was told it had need ready for 3 days. Picked up my vehicle only to find that supposedly 1 concern was normal and the other was repair.. yet the rattle that was supposedly fixed.. was still there. More

Happy Customer Had a great experience with Erik Silva in the service department. He always kept me informed about the services that my car needed and the time it wo Had a great experience with Erik Silva in the service department. He always kept me informed about the services that my car needed and the time it would take to get this done. Well pleased with the efficiency of the service department and customer service he gave. More

Exceptional Customer Service This is my third service and each one has been consistent, which is a sign of excellence, The entire Service Department is professional, knowledgeable This is my third service and each one has been consistent, which is a sign of excellence, The entire Service Department is professional, knowledgeable and very courteous. The time is always taken to explain what the service will entail, as well as the cost. If you wait for your vehicle, you have a very comfortable lounge that is well equipped. The entire service experience is excellent. A special shoutout to Dario and Sandra. Jim Ewing, Chino Hills, CA More

Exelente service Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. More

Good and timely service Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was More