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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,094 Reviews

6,094 Reviews of Mark Christopher Auto Center - Service Center

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November 26, 2019

Might as well wait I was planning to shuttle home but to my surprise I was told my vehicle would be ready in about another 45 minutes also very helpful and friendly grea More

by James Otero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2019

Sun roof Had my car in for warranty work. They completed the work to my satisfaction . Eric made sure the work was completed to my satisfaction. I have no comp More

by RIPLEYMW1446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2019

Brake Service Service advisor was extremely helpful in explaining what services were required and recommended. He was patient in explaining to both myself and my f More

by Andrea P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Marquez
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2019

Great service Service advisor was great, very helpful . Completed the service on time and kept me informed of profess. Kept the price for the oil change as quoted More

by mattgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evo
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 25, 2019

Oil change Beought in a competitor oil change coupon, and first stated we dont take it. It was for a coupon of $50 oil change. Then later he said no coupon is ne More

by Ap28k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor Robert
Dec 16, 2019 -

Mark Christopher Auto Center responded

We understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Not Impressed for first service I took my truck in for warranty work and it’s first oil change. Unfortunately some of the problems were intermittent, and the technician was unable to More

by Drminupland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Dec 02, 2019 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Part time shift lol The service here is great. 3 hours spent here and I still need to wait another 3 hours for follow up service(parts ordered) they are unable to offer a More

by merch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Dec 02, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

This was a regular oil service My vehicle has only been serviced by Mark Christopher since new. I always get courteous, prompt, excellent service here. I purchased it here 4 years More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have my service records with me to locate the awesome employees who have taken care of my vehicle.
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Very courteous and informative also very efficient. Mark Christopher is a top notch service center.Repairs are completed in a timely manner. They explain the repairs to be performed so the customer unde More

by ricky.ratliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domon Nobuyoshi
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Great customer service I made an appointment for service and I was in and out in about an hour. The representative was very attentive and very helpful. He answered all of More

by FJVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anthony Budd
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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