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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,095 Reviews

6,095 Reviews of Mark Christopher Auto Center - Service Center

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December 04, 2019

Jodi Miller- CT6 I have a 2017 CT6 Cadillac I brought the car in for a thermostat sensor and a pinhole in the radiator it is covered under my extended warranty . I dro More

by JODI.PEARSON.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Tire replacement and brakes Juan Fletes is the reason I continue to return to Mark Christopher Chevrolet. He always takes care of me and does his best to minimize the cost for a More

by CPADADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Exelent I feel very good whit the personal every time I need service for my I pickup is fast ,bueno que mas quiere que le diga el servicio es exelente More

by Jose20aceves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam aceves
Dec 06, 2019 -

Mark Christopher Auto Center responded

Gracias por sus comentarios. Sinceramente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2019

Great! The service was great! My car was completed in a timely manner. I appreciated the contact when my car was finished. And I appreciated the car wash. More

by Mike Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2019

Great experience, great customer service and satisfaction. 17 years of great service. Staff cares about my auto need. Professional and experienced staff to handle any needs i have. Also very friendly and court More

by Calstar-roofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel , juan & ruben , Rodney Reid, Matt Torres
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2019

Amazing service man Ray Ray went above and beyond to make sure I was taken care of. Ray has a lot of heart and it shows in his work. More

by KRUM30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Dec 06, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2019

A slow leak I went in to get my tire fix they didn’t not have in stock had to wait to get it fix they had to order it that suck I had to wait for two days More

by MVIBE958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

It was good The customer service was good very friendly. The waiting time was good. They even watched my truck. They answered all my concerns it was perfect. Tha More

by lizjr5
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Starting my car Young man came out quickly with a wonderful attitude and was able to correct the issue immediately Also he changed my fob battery to eliminate any f More

by Pjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name. Sorry
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2019

Repair of vehicle while away from home. I received excellent and very friendly and prompt service while visiting family in CA. Couldn’t ask for a better service crew. Would recommend to anyo More

by fredleffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra or Sarah, don’t remember exactly. , Matt Torres
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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