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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,097 Reviews

6,097 Reviews of Mark Christopher Auto Center - Service Center

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December 13, 2019

Excellent service Your service and sales representatives are excellent. Very timely and courteous. My car runs very well. They are very clean. Very knowledgeable about More

by ROSIEMAE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Horrible experience. Taken advantage by service department. Spent thousands of dollars on repairs. My car is having the same issue again. Stay away from this dealership. O More

by Jn951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
December 13, 2019

Very unhappy with person I cannot give an oppinion nothing was explain to me of what if anything was done. I called after 7 hours to see if I could pick up my car. I got ther More

by MONICA.CAL20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Fletes
December 13, 2019

Jackie was very helpful I called him to set an appointment with Jackie she took care of the rest had my truck back to me as soon as it was done which was in a couple hours an More

by franklozano.fl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Very Satisfied I’m really happy that Sandra the service advisor was very helpful and informative in every moment with every update she had I appreciate your help aga More

by alvarezd1987
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Great Experience My check engine light came on probably for a good reason because there were other issues with my Acadia. Robert was excellent with his communications More

by BBELVEDERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Dec 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Great service; filter prices too high Service was very good, but the price for air filters was extremely high. Wish I had known before about the extreme pricing of the filters. More

by PUMERANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Excellent service as always!! I will not go anywhere else! Have been coming here for the last 17 years and am never disappointed. Thank you to all and hope you all have a Merry Chr More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Ray, & Jackie in Service
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2019

Excellent and knowlegeable customer service. Avo was walking through all aspects of a repair process, great guy. Mark Christopher dealership will be my dealerfrom now on. Excellent work and cust More

by ggeorgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2019

Great Job I had an oil change, was in and out, but most of all fast service with a part I ordered. Got it within hours. Excellent. More

by anewman214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed and forgot but maybe Matt
Dec 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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