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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,098 Reviews

6,098 Reviews of Mark Christopher Auto Center - Service Center

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December 21, 2019

Honest service I come here because I trust this dealership i’ve been to a lot of places where they give me false information on repairs that I don’t need I had a More

by jorgesoria70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review, Jorge! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

It was a pleasant experience with a very professional staff. Their service department is probably the biggest reason I stay with Mark Christopher. They are professional, thorough, and very easy to work with. I h More

by JBSU88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Dec 22, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Recall It was great ray Peter's was very nice and got my truck done very fast he explained everything that was done and made sure it was washed I was very ha More

by HPETE5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray peters
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Easy to make an appt Lic plate was turned upside down during service and no good explanation why. On service prior to this one the nut was so tight on the oil pan we could More

by Dgoodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for providing us this feedback. At Mark Christipher Auto Center , we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2019

Amazing Service Dept Went to Mark Christopher Cadillac for Service, Dario was the most person to address me, He's Customer Service is Top Notch and I would recommend anyon More

by FLEETSERVICEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez, Matt Torres
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Amazing service! I had a recall on my car contacted Mark Christopher they immediately got my car and got the recall item fixed and also fixed another small part that w More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Tire sensor reset Done fast and free! Every thing I asked to do was completed, and other service (under warranty) suggested. Made appointment for next week. Very satisf More

by kevin.webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebu
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Thank you Avo Took our vehicle in for an oil change and tire rotation. Was there for about an hour. I called the day prior and was advised to bring it in the mornin More

by CHASSALCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Very friendly and professional Jackie did a great job, she was very helpful and knowledgeable about my issues. The service manager Jeff was also very helpful when it came to my issu More

by richbeesmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Rodney Reid
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2019

Great service Had a oil change and free car wash without over charging me. Also had a recall on the car they fix it immediately. I will be going there again for my More

by tsnyc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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