Mark Christopher Auto Center - Service Center

Helpful Robert was very informative and helpful Told me it all the hoses would be check not just the one with the hole. Got the car back the next day Robert was very informative and helpful Told me it all the hoses would be check not just the one with the hole. Got the car back the next day More

Service Department Avo who was my service advisor was great! He go me in and out fast even told me what's nexted to be serviced on my truck. Honest and friendly and to m Avo who was my service advisor was great! He go me in and out fast even told me what's nexted to be serviced on my truck. Honest and friendly and to me that goes a long way! Thank you Avo and the Mark Christopher service team. More

Damaged Wheel & Tire, plus pitted windshield. Bought a 2019 Chevy Suburban Premier Certified Pre-Owned on Dec 13 2019. Vehicle had a pitted windshield. I drove back to Mark Christopher Chevrolet Bought a 2019 Chevy Suburban Premier Certified Pre-Owned on Dec 13 2019. Vehicle had a pitted windshield. I drove back to Mark Christopher Chevrolet on Dec 17th to have the issue addressed. Called the GM of of Marc Christopher Chevrolet, but was told by Christina in Customer service at Mark Christopher Chevy that the GM was on vacation. I spoke to Christina at 11:15 am, and told her that they sold me a 2019 Chevrolet Suburban Premier with a pitted windshield. She stated she would call me back in a few mins, but never did. I then called her back at 12:35pm, and 1.01pm, and they stated that she might be in showroom at a party. Avo Injian the the service advisor came to me, and told me that Christina stated that I should get an Aftermarket Windshield instead of an Original GM Windshield since it was less money. I said NO. This is an Authorized Chevrolet Dealership that sells OEM parts, so why would you advise me to get an aftermarket windshield??? Christina said because an aftermarket windshield is cheaper. Avo Injian said that the aftermarket windshield was approximately $295.00, but he also agreed with me to keep it OEM. Christina then called me back at 1:28pm, and stated that the Sales manager will contribute $100.00 towards the $725.55 cost of the OEM windshield. Avo Injian (Service Advisor Mark Christopher Chevrolet ) did state that the Service Manager of Mark Christopher Chevrolet did say that my Damaged windshield looked like it was Sand Blasted. The 172 Point clearly states that “Replace glass if damage exists or crack larger than 3/16" exists” I view my windshield as a Safety Issue, and I am very unhappy with my experience with Mark Christopher Chevrolet. I paid for a new windshield myself, but upon receiving my vehicle at service, Mark Christopher Chevrolet damaged my left rear wheel & tire !!! This is crazy. Avo Injian said he would call me in a day or two to schedule a service appointment for my wheel & Tire. Today is Dec 23, but no call from Avo. This representation of a 2019 Chevrolet Suburban Premier Certified Pre-Owned with 13000mi is very very poor General Motors Standard. More

Great over all satisfied Great work with the crew! Fast and quick! Appreciate the help! I would definitely recommend it to a game/ friend thank u so much mark Christopher Great work with the crew! Fast and quick! Appreciate the help! I would definitely recommend it to a game/ friend thank u so much mark Christopher More

Excellent service, Eric was awesome Eric help me immediately, very professional and courteous. The service was quick and done to my expectations. Would recommend friends and family to us Eric help me immediately, very professional and courteous. The service was quick and done to my expectations. Would recommend friends and family to use Mark Christopher More

Service I had an appointment for service repair and the work was done in a timely manner and to my satisfaction. While at the dealership there was a recall no I had an appointment for service repair and the work was done in a timely manner and to my satisfaction. While at the dealership there was a recall notice and it was done as well. More

Oil change and maintenance was successful I had a problem with the infotainment system and I knew it would take a while since my truck is newer so the troubleshooting would be new to them. But I had a problem with the infotainment system and I knew it would take a while since my truck is newer so the troubleshooting would be new to them. But Kat was awesome and friendly and made sure to let me know I hadn’t been forgotten and would give me status updates while I waited. More

Very good Because the customer service was excellent. And it didn't take all day to have my car repaired. The car was cleaned in when I received it. Because the customer service was excellent. And it didn't take all day to have my car repaired. The car was cleaned in when I received it. More

Tire rotation Service people didn’t inflate my deflated tires, even though I have a tire rotation service. Now I don’t even know if they really perform my tire rota Service people didn’t inflate my deflated tires, even though I have a tire rotation service. Now I don’t even know if they really perform my tire rotation 😢 More

Oil Change This was my first time with service dept and they were great! I liked the fast service. Keep up the good work. Everyone is super nice as well. This was my first time with service dept and they were great! I liked the fast service. Keep up the good work. Everyone is super nice as well. More