Mark Christopher Auto Center - Service Center

Service takes to long Took my car for a booked oil change appointment, was rolled 2hrs then after over 4hrs I had to call and the car was not ready. Took my car for a booked oil change appointment, was rolled 2hrs then after over 4hrs I had to call and the car was not ready. More

Poor customer service I returned 2 times to get an oil change and check a coolant leak. Adviser is rude and doesn’t care. Not greeted as a valued customer and not listeni I returned 2 times to get an oil change and check a coolant leak. Adviser is rude and doesn’t care. Not greeted as a valued customer and not listening to customers needs. I was told the first time no time for oil change come back another day. Then as a waiting customer 2nd time oil change wait 2 hours and promise 5pm. I notified adviser of concern to check coolant leak and showed no concern of issue. When auto was ready called on cell phone and did not care to look for me in waiting room . At time of paying cashier , advisor gave me copy of multi check list and noted if any thing was red I would have gone over with you and took off. I considered at one time Christopher dealership as one the better service centers in the Inland Empire. Unfortunately the service at Christopher has changed for the worse. I can not recommend this GMC dealership at this time. In addition, the online service scheduling is not functional and only call in, no ability to check online times available to schedule service at the time before this service. More

Tahoe 2018 Tahoe had issues for 3 weeks and 2 other dealers couldn’t help. They were very helpful and fixed the issue. They made sure the issue was fixed before Tahoe had issues for 3 weeks and 2 other dealers couldn’t help. They were very helpful and fixed the issue. They made sure the issue was fixed before giving me the car back. More

Thank you I took my car in for a repair to dash. They gave me a new dash board looks very beautiful. They lent me a rental and fixed the dash on time. Thank you I took my car in for a repair to dash. They gave me a new dash board looks very beautiful. They lent me a rental and fixed the dash on time. Thank you. More

Pleasurable Welcomed right away. Pleasant to talk with. My car was taken care of in a timely manner. Waiting room is comfortable. Check out was nice and easy. Eve Welcomed right away. Pleasant to talk with. My car was taken care of in a timely manner. Waiting room is comfortable. Check out was nice and easy. Everyone was nice and had a smile. I don’t mind waiting for my car to be cared for. They even gave it a wash. Thank you More

Usually better but still great Took my XT5 in for an oil change. Told by 2 people it would be about 1 1/2 hours. It took about 4. Hours. Just inconvenience for scheduling my ride b Took my XT5 in for an oil change. Told by 2 people it would be about 1 1/2 hours. It took about 4. Hours. Just inconvenience for scheduling my ride back. Still love Mark Christopher but this time it wasnt perfect as I'm used to. More

Recall Juan, SERVICES Department. Was very helpful, everytime I go there for service always friendly with Respect ,yes I regiment anyone to Mark Christerph Juan, SERVICES Department. Was very helpful, everytime I go there for service always friendly with Respect ,yes I regiment anyone to Mark Christerpher, still loving my 2014 CHEVY Silverado. MERRY CHRISTMAS and Happy New YEAR. More

Quick and easy The service was quick and easy, service team member Eric took a few details from the Tahoe and gave me A servicing schedule. Service was only about The service was quick and easy, service team member Eric took a few details from the Tahoe and gave me A servicing schedule. Service was only about 30 minutes. More

Fast & accurate Very friendly employees , clean environment, just needs a bigger waiting room. I recommend to anyone who needs their Chevy or gmc service or need vehi Very friendly employees , clean environment, just needs a bigger waiting room. I recommend to anyone who needs their Chevy or gmc service or need vehicle accessories More

Amazing, fast, excellent The team at Mark Christopher auto center always does a stellar job of efficiently and effectively maintaining and servicing my silverado 1500 in a con The team at Mark Christopher auto center always does a stellar job of efficiently and effectively maintaining and servicing my silverado 1500 in a convenient and timely matter. More