Mark Christopher Auto Center - Service Center

Oil change I am a disabled customer and when I was given my keys after my oil change, I had to find my car, then walk all the way over to it. It good I am a disabled customer and when I was given my keys after my oil change, I had to find my car, then walk all the way over to it. It good More

They serviced my car with honesty. My overall experience getting my car serviced is satisfied. Customer service was friendly. They never take advantage of me. They honor what the say an My overall experience getting my car serviced is satisfied. Customer service was friendly. They never take advantage of me. They honor what the say and do. More

Job done professionally cat wrote up the service & May need a bit more training. She misunderstood that I already had the parts purchased from Bob. She wanted to call what cat wrote up the service & May need a bit more training. She misunderstood that I already had the parts purchased from Bob. She wanted to call what I needed a pulley when I needed a serpentine idler. Did not want to confuse the tech Thanks More

Great job Scheduled repair made under warranty and done quickly. Friendly and very knowledge service advisor kept me advised during the repair as I waited for t Scheduled repair made under warranty and done quickly. Friendly and very knowledge service advisor kept me advised during the repair as I waited for the car. More

Very satisfied It is very nice to finally have service at a dealership that is helpful, knowledgeable, fast, and available. I’ve used a few different ones over the y It is very nice to finally have service at a dealership that is helpful, knowledgeable, fast, and available. I’ve used a few different ones over the years but this one has my business from now on. More

Caleb rocks. Caleb was amazing. The process was seamless from start to finish. They dropped me off at home and dropped my car off when it was done. Caleb was amazing. The process was seamless from start to finish. They dropped me off at home and dropped my car off when it was done. More

Horrible! Saturday 12/28/19 I took my car in for a free inspection @ 6:40am(they opened at 7). By 10am they let me know I had a busted ball joint & a failed bat Saturday 12/28/19 I took my car in for a free inspection @ 6:40am(they opened at 7). By 10am they let me know I had a busted ball joint & a failed battery. First, I just purchased the 5 year battery 1 year ago from Pep Boys! I was not buying a new one from Mark Christopher. Second I work extended hours weekdays & can’t be there before service center closed. The service person said they had late pick up as late as 9pm. He would give me a loaner car l could drop it off & pick mine up by Monday nights. I explained that Tuesday was New Year’s Eve!! If he could not confirm my Vehicle could be picked up by Monday night I’ll bring it back another Saturday. He confirmed (in front of my mother) that I could pick up my car Monday night at the sales area. Well, the brand new 2020 loaner suv started stalling on the freeway!!! Would not go over 30 mph almost got me killed!! Luckily it was on my way to pick up my car. Unfortunately my car was not waiting for me!!! I waited 1 1/2 hours for the sales mgr to call the service mgr who called the service man. The sales mgr put me on the phone with the service person who then argued with me while the sales mgr listened. He said he called me after 5:3opm Monday night, to ask if I could confirm a pickup. Lies!!! The message(I still have it) said “your cars done, call me tomorrow morning” He PROMISED it would be done & ready for pick up Monday night! The sales mgr finally located my car, he confirmed the brand new(only had 75 miles on it) loaner car had the check engine light on, so something was wrong. No kidding!! To add insult to injury I took my car battery to have it replaced. They tested my battery twice but nothing was wrong with it. I am now telling my friends, family & coworkers not to go to Mark Christopher for any reason!! More

Had check engine light on my 2016 GMC Duramax Worked with Avo Injian, he was very professional and kept me posted on the progress. Being from out of state I didn’t know what to expect. Avo was gre Worked with Avo Injian, he was very professional and kept me posted on the progress. Being from out of state I didn’t know what to expect. Avo was great and is a great asset to your business. I got the truck back cleaned and couldn’t be happier. Truly a great organization. More

Kat was really helpful and good team work. When I got there I was helped right away by someone even though it wasnt who I had the appointment with. The service was completed in a reasonable amo When I got there I was helped right away by someone even though it wasnt who I had the appointment with. The service was completed in a reasonable amount of time and I was on my way. Kat was really helpful and a good customer service writer More