Mark Christopher Auto Center - Service Center

Amazing customer service from Avo, very friendly and went over all the details that need to be done on my car and what to prioritize over all the details that need to be done on my car and what to prioritize More

I drove all the way from Palm Springs to do my service on my truck to Mark Christopher Auto Center and it was worth it. Ray peters was professional and knowledgeable about everything super satisfied. my truck to Mark Christopher Auto Center and it was worth it. Ray peters was professional and knowledgeable about everything super satisfied. More

Ray Peters and the team always takes care of the volt! There was an issue with the vehicle but was resolved promptly. Will go back for future services There was an issue with the vehicle but was resolved promptly. Will go back for future services More

Excellent Service, Reliable and efficient Because of the professionalism and outstanding customer service in the service department, this is the second vehicle we have leased through Mark Chri Because of the professionalism and outstanding customer service in the service department, this is the second vehicle we have leased through Mark Christopher Auto Center. The dealership is 36 miles, one way for us, but we take the drive because we feel so well taken care of there. Lease is up in 14 months and we’ll be back for another car! More

I brought my truck in for service on 1/10/20 and had a 9am appointment. I was told that there was a 3 hour wait time so I used the complimentary shuttle and was taken home. I got a call at 445 informing 9am appointment. I was told that there was a 3 hour wait time so I used the complimentary shuttle and was taken home. I got a call at 445 informing me that my truck was ready. When I picked it up the service employee did not print out a vehicle inspection checklist and I had to ask for one. I have purchased several vehicles from this dealership and have all of my services performed here. This is the worst experience that I have had here. More

There was only one service advisor on Saturday morning, January 11,2020 and there was a long line for him to tend to. When it was my turn and before he completed the work order, I informed him that I had a January 11,2020 and there was a long line for him to tend to. When it was my turn and before he completed the work order, I informed him that I had a Cadillac reward voucher I would like to use. He had the audacity to say “I don’t have time for this, it’s busy as you can see!” He was clearly flustered and decided to take it out on a customer. I don’t appreciate that. I paid a lot of money for my Cadillac Escalade and expect better service. The advisors name was Dario Gomez. Please address this with him because it is unacceptable. More

Nobu my representative is always professional/helpful. Of course anytime the bill is lower than the quote is GREAT! However, better amenities in the waiting area would be nice Of course anytime the bill is lower than the quote is GREAT! However, better amenities in the waiting area would be nice More

work was completed in a timely manner, notified of issues and cost and the shuttle service was a great help to get me to a from work. and cost and the shuttle service was a great help to get me to a from work. More

Ray was courteous, knowledgeable, and extremely helpful. He secured a ride on the shuttle for me even after they were done for the day. I was so grateful bc otherwise I would have been stranded. He secured a ride on the shuttle for me even after they were done for the day. I was so grateful bc otherwise I would have been stranded. More

Erik provided excellent service. The work was efficiently performed and the service was delivered with Mark Christpher’s excellence. The checkout was efficiently done and the service charges were explaine performed and the service was delivered with Mark Christpher’s excellence. The checkout was efficiently done and the service charges were explained More