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Mark Christopher Auto Center - Service Center
Ontario, CA
6,185 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,185 Reviews of Mark Christopher Auto Center - Service Center
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February 03, 2025
Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More
by Richard Aceves
Verified CustomerEmployees Worked With
February 03, 2025
Very professional and friendly customer servicew. Very clean waiting area with complimentary snacks and drinks. Very clean waiting area with complimentary snacks and drinks. More
by JGREENVEND
Employees Worked With
February 03, 2025
It was pleasant experience, Dario Gomez was professional , helpful and informative . I’ll definitely take my car for maintenance once again . , helpful and informative . I’ll definitely take my car for maintenance once again . More
by ANORPETLIAN
Employees Worked With
February 02, 2025
Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) but MCAC does orders the parts till all the major work is done. More
by EXACT.MELEE-5C
Employees Worked With
February 02, 2025
Mark Christopher Auto Center . ..GREAT customer service...would recommend!! Chelsea updated me every single day... ..GREAT customer service...would recommend!! Chelsea updated me every single day... More
by DON89
February 01, 2025
Great attitude took care of all my needs in a timely manner! Great customer service would recommend to everyone thank you Dario! manner! Great customer service would recommend to everyone thank you Dario! More
by Moniica06
Employees Worked With
February 01, 2025
Took my brand new (200 miles) Yukon Denali in for a repair for the rear window weather stripping coming off. They had to replace it. When I picked it up there was glue residue and greasy fingerprints o repair for the rear window weather stripping coming off. They had to replace it. When I picked it up there was glue residue and greasy fingerprints on the rear hatch and window. I had to spend time removing glue adhesive and other grime after getting it home. Very frustrating your service department treats a $90k like a junker. No respect or quality control. You should return cars to customers as you received them. More
by johnp
Employees Worked With
February 01, 2025
Was quick service and would have been happier if the parts I needed for my wheel sensors were in stock. Now I have to bring it back to get those fixed. parts I needed for my wheel sensors were in stock. Now I have to bring it back to get those fixed. More
by DARNS05
Employees Worked With
February 01, 2025
Very nice dealer, very nice Cadillac service department, everyone have a great attitude and they know what are day doing. everyone have a great attitude and they know what are day doing. More
by Luz
Employees Worked With
