Mark Chevrolet - Service Center

FROM: JOHN RUSH 4507 WILLIAMS ST. FROM: JOHN RUSH 4507 WILLIAMS ST. WAYNE,MI.48184 I HAVE GREAT THINGS TO SAY ABOUT MARK CHEVROLET, I HAD ALREADY BEEN DEA FROM: JOHN RUSH 4507 WILLIAMS ST. WAYNE,MI.48184 I HAVE GREAT THINGS TO SAY ABOUT MARK CHEVROLET, I HAD ALREADY BEEN DEALING WITH THERE SERVICE DEPT, JOE KINAST MANAGER FOR 2008 HHR, THAN WHEN MY WIFE HAD ACCIDENT I CALLED JOE KINAST AND HE PUT ME IN CONTACT WITH MONTY WONNACOTT BODY SHOP MANAGER AND HE MADE ME FEEL RIGHT AT HOME WITH THERE CUSTOMER SERVICE PROCESS. More

I purchased a used vehicle from Todd in late June. He allowed me to test drive it for a couple of days prior to purchase. Upon return I shared my concerns, he assured me it would be taken care of; thank allowed me to test drive it for a couple of days prior to purchase. Upon return I shared my concerns, he assured me it would be taken care of; thank goodness for the service department. First, I was treated with respect. My complaints were taken serious. Brandon took the time to give me updates on the progress Of my vehicle( my car proved to be a challenge). I was offered two loaners( VERY NICE, 2011 Silverado ). Upon learning of my planned vacation, Brandon offered me another loaner that was fuel efficent and family friendly (Fully-loaded Traverse). Of course it was pretty expensive to fill the tanks, so when I returned the loaners I was equally surprised to find my tank was completely full!!!!! I am appreciative to the Service Staff, especially Brandon. My car rode so smooth that it made me car sick! Thats a great thing!!!! I was a little aggravated with Todd regarding my rim but he was so darn nice and fast talking, that I might forgive him. my overall experience with all of the staff including those answering the phones has been favorable. I WILL recommend Mark Chevrolet to anyone i know that is interested in purchasing or repairing a vehicle. More

Amanda, the service representative, went out of her way to explain, communicate and resolve the problem(s) that I was having with my 2009 Malibu. She handled herself professionally and was very friendly. to explain, communicate and resolve the problem(s) that I was having with my 2009 Malibu. She handled herself professionally and was very friendly. Thank you, Amanda, for everything that you did. I also did not have a ride home after dropping my vehicle off and the dealership had Franklin drive me home and pick me up (when my vehicle was ready). He was very courteous, friendly and made my visit extremely pleasant. Thank you, Mark Chevrolet!! Barbara Granger More

This is the second time I’ve used Monty and his team to fix my vehicles after unfortunate accidents. Each time I bring my vehicle back I am amazed by the ease of the process. I drop my car off and Monty fix my vehicles after unfortunate accidents. Each time I bring my vehicle back I am amazed by the ease of the process. I drop my car off and Monty worries about the rest. I’ve always received professional, friendly, and quick service. Unfortunately customer service is a dying concept to some people so when the body shop team goes beyond my expectations it’s that much more remarkable. My vehicle was completed six days prior to the promise date and delivered to my door. I was unable to leave work to pick the vehicle up so Monty drove it to me himself. Thank You Mark Chevrolet Body Shop team for making my fender benders as painless as possible. I will continue to recommend you to all my family and friends. More

customer service; we have had very good service with the servie department and with the sales people. Quality of work; any service that we have had done it is done right. Friendliness; everyone there is ver servie department and with the sales people. Quality of work; any service that we have had done it is done right. Friendliness; everyone there is very helpfull. Overall experience; the dealer ship is always clean. Price; they always make it afforadable. More