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Mark Chevrolet

Wayne, MI

5.0
1,764 Reviews
Welcome to Mark Chevrolet. You BETTER CHECK MARK for all your vehicle needs. We have one of the largest new car inventories, and the largest selection of GM Certified Used Vehicles. We are family owned and operated for over 20 years! Our goal is for each and every customer to be 100% Satisfied with their experience at Mark Chevrolet. We know how to serve you, and treat you like family. And remember, there is a difference at Mark Chevrolet!
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33200 Michigan Ave

Wayne, MI

48184

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Showing 1,764 reviews

February 13, 2014

I took my car in to figure out why it wasn't starting, and it took them a whole day to figure it out. I had to call the center twice, for updates because no one called me as was promised. The ve More

by Lisa999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nesa Zaplitny; Rick Service Manager; Chris Cabana General Manager; Anthony in Sales
Feb 14, 2014 -

Mark Chevrolet responded

Hi Lisa - We're sorry you didn't like the service that you received. We pride ourselves on getting customers' vehicles in and out of service as quickly as possible for a reasonable price. You car was towed in on Wednesday and you picked it up on Thursday after we put a rush order for the parts that it needed, and our service advisors and managers were able to get in touch with you in the morning and afternoon to keep you updated on the status of your vehicle. If you have any further questions about the repair on your vehicle, please let us know. Thank you - Mark Chevrolet

January 29, 2014

Thank you to Trish and mark who helped me, in the middle of the flu, get into a new Equinox. Best Christmas present ever. My father also appreciated your service as well. Highly Recommend!!! More

by akrcmarik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish and Mark
October 25, 2013

I brought my Chevrolet Impala into Mark Chevrolet for rust issues a few weeks ago and met with "Charles" from the body shop who inspected my car and advised that he should have Jim Evans (service center More

by Bill508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (body shop),Bob Wozniak (body shop Mgr.) & Jim Evans (service center Mgr.)
September 30, 2013

I bought a Chevrolet Malibu from Mark Chevrolet. Trish Hampton was the sales person. This was a very pleasant car buying experience for me. Trish was very helpful and always kept me updated on the process More

by sanj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Hampton
August 03, 2013

Just moved from Clinton township to Canton, and this was the closest Chevy dealer to my home. I previously went to Moran Chevrolet for all of my service, but of course that's too far. I came in for an oil c More

by Reddtif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
July 26, 2013

Despite issues with car availability Rich Naszradi stuck with it and gave me a great deal on a great vehicle. I'll use them again. More

by Billtasticm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Naszradi
May 16, 2013

I have dealt with Mark Chevrolet several times. This being the first inexcusable visit. I came in with my brake lights not working. It had taken over an hour to tell me what was wrong. They told me i More

by Jennybean012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
Jun 03, 2013 -

Mark Chevrolet responded

I apologize for the misunderstanding. It is our goal for each and every customer to be 100% satisfied with their experience at Mark Chevrolet. Their is never a reason to misdiagnose someone's vehicle and would love the opportunity to resolve the matter with you. Please contact me as soon as you can and we will do everything we can to make you satisfied. Again, my apologies for the misunderstanding and i look forward to working out this problem until it is resolved. Chris Cabana General Manager Mark Chevrolet --------------------------------------------------------------------------------

May 09, 2013

It’s been almost a year later and my salesman Michael Wyatt is still providing great customer service anytime I call! I broke down on the side of the road today and called him for information/help. At t More

by sheshe1972
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wyatt
February 19, 2013

Let me start by saying that this is my first time buying a car and as a first time car buyer, looking for cars and talking with various different salespeople can be a very daunting and stressful experience. More

by shelltye1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kitts
August 27, 2012

I am so pleased to of been able to come across this dealership! I am a twenty-something year old whose car had died and I was in dire need of finding a new vehicle. I was discouraged after working with More

by danielle.mcgoldrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
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