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Mark Chevrolet
Wayne, MI
1,749 Reviews
Welcome to Mark Chevrolet. You BETTER CHECK MARK for all your vehicle needs. We have one of the largest new car inventories, and the largest selection of GM Certified Used Vehicles. We are family owned and operated for over 20 years! Our goal is for each and every customer to be 100% Satisfied with their experience at Mark Chevrolet. We know how to serve you, and treat you like family. And remember, there is a difference at Mark Chevrolet!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,749 reviews
October 06, 2014
Great Experience From the moment I waked in the door I felt very comfertabe ,no preasure ,Trish and her whole team went out of thier way to find me the car and the pri From the moment I waked in the door I felt very comfertabe ,no preasure ,Trish and her whole team went out of thier way to find me the car and the price I was looking for. I will definetly recamend Mark Chevrolet and Trish to all my friends and family. Great experance from start to to close of deal. More
by diane.stevens.790
Employees Worked With
Trish
October 06, 2014
Another Quality Experience at Mark Chevrolet I just picked up my new Silverado a couple weeks ago and this is the third vehicle that I have Purchased/Leased from Trish at Mark Chevrolet. It is al I just picked up my new Silverado a couple weeks ago and this is the third vehicle that I have Purchased/Leased from Trish at Mark Chevrolet. It is always a very good experience when I go see Trish for a new vehicle. I highly recommend them to anyone looking for a Vehicle. More
by rab199806
Employees Worked With
Trish Hampton & Team
October 06, 2014
My Great Time w/Trish & Mark Chevrolet I was very satisfied with the way Trish handled all my details in obtaining our new 2014 CRUSE. She was very helpful and explained all my options. And I was very satisfied with the way Trish handled all my details in obtaining our new 2014 CRUSE. She was very helpful and explained all my options. And found the vehicle and color we wanted in less time than we thought. I would tell my friends about Trish and Mark Chevrolet service and quality cars. This was my 5th vehicle from this dealership over the last 20 years. Lenny & Judy Greenlee. More
by lenny3
Employees Worked With
Trish
October 06, 2014
Great experience We had a wonderful experience at Mark Chevrolet. Trish and Lauren both went out of their way for our family when purchasing our vechile . We would de We had a wonderful experience at Mark Chevrolet. Trish and Lauren both went out of their way for our family when purchasing our vechile . We would definetly refer them to others. More
by susan.h.petit
Employees Worked With
Trish
October 06, 2014
Great Experience Im very statisfied with my new Silverado lease purchase from sales rep Trish. She was extremely knowledgeable and helpful with my first lease experien Im very statisfied with my new Silverado lease purchase from sales rep Trish. She was extremely knowledgeable and helpful with my first lease experience. The process was a quick one. I hope to be a part of the Mark Chevrolet family for long time More
by silvy
Employees Worked With
Trish
August 19, 2014
Auto body repair I was very pleased with my entire experience at Mark Chevrolet! From the moment I brought my car in for an estimate to the completion of the work I fe I was very pleased with my entire experience at Mark Chevrolet! From the moment I brought my car in for an estimate to the completion of the work I felt like I was treated with kindness, respect and helpfulness. They answered all of my questions and helped through the entire process of an insurance claim. When I picked up my car I was amazed with the work they did. I was also very surprised and happy to see that they took the time to clean up the inside and outside of the entire vehicle! It was like I was driving off of the lot with a brand new car again! More
by Rondaduran
Employees Worked With
Rental agent
August 07, 2014
Warranty Work I recently had to have two recalls completed on my 2012 Traverse and took it to Mark Chevrolet for the work. I chose Mark Chev because of the outstand I recently had to have two recalls completed on my 2012 Traverse and took it to Mark Chevrolet for the work. I chose Mark Chev because of the outstanding customer service I had experienced in the past. This visit was no different. When making the appointment, Amanda in the service department went above & beyond to work around a busy schedule I had. Once my vehicle was taken in, the repair work, along with an oil change was completed quickly. When I arrived to pick up my vehicle I was promptly greeted and was in and out quickly. I will return to Mark Chev for all my service needs in the future. While I have several dealerships within a 5 mile radius, the extra drive is worth the outstanding service. Great job, keep up the great work! More
by Jkcraig
Employees Worked With
Amanda Young
August 05, 2014
WARRANTY WORK I WOULD LIKE TO TAKE THE TIME TO GIVE RICK, THE SERVICE MANAGER A GOOD REVIEW DUE TO HIM HAVING A VERY PROFESSIONAL ATTITUDE TOWARD YOUR PROBLEMS AND I WOULD LIKE TO TAKE THE TIME TO GIVE RICK, THE SERVICE MANAGER A GOOD REVIEW DUE TO HIM HAVING A VERY PROFESSIONAL ATTITUDE TOWARD YOUR PROBLEMS AND TAKING HIS TIME OUT TO CHECK EVERYTHING OUT TO MAKE SURE IT IS TO THE LIKING OF THE CUSTOMER. THANKS RICK! More
by willisel
Employees Worked With
BOB & RICK
August 01, 2014
great at selling you a car, Lousey at service after the sale Ready to take your money. forget lifetime value of a customer. good at trying to get your money. Well l after 3 vehicles and the last lemon Chevrole Ready to take your money. forget lifetime value of a customer. good at trying to get your money. Well l after 3 vehicles and the last lemon Chevrolet equinox never again will I step foot in Mark Chevrolet. More
by Lucendia
Employees Worked With
Rocl Thonsberry
June 16, 2014
Terrible service. Terrible customer care. NEVER going back My car is part of the Cobalt recall disaster of '14 with the ignition switch issue. I called on April 23 and ordered my part. Called back multiple t My car is part of the Cobalt recall disaster of '14 with the ignition switch issue. I called on April 23 and ordered my part. Called back multiple times and told it wasn't in yet. I understand that wasn't their fault. So, I called early last week (week of 6/9)and asked for a loaner car if my part was going to be delayed any further. All of a sudden - my part is there! Nice. I should have stayed away. I make an appointment and inform them I have a remote starter. I was told it wasn't a problem. Dropped the car off for service at 8am on Saturday, June 14 and informed the person that took the keys that I had a remote starter on the car. Great. Three hours later - car is ready. Go and get it and try the remote starter. It doesn't work. I walk back in and talk to the person at the desk who gets the manager. Older guy in a suit. He tells me it's an aftermarket remote starter and therefore not his problem. I ask how this is possible since it worked when I dropped it off. He continues to tell me it's not his problem. I call him a few choice words and leave. Except - MY CAR WON'T START. Get the manager again who tries - nothing. He goes to get a tech. It starts. The tech says he's going to check it out. We wait. Wayne, the technician, came back out to talk to us with the name and number for a place i have to go to get the remote starter reset. He apologizes for the issue (THE FIRST PERSON TO DO SO!) and was the only good thing about this place. I now have to go to a different place to have them reset the starter before it can be used. If I hit the button - my car is on lockdown for 5-10 minutes and won't start. I understand that the dealership isn't responsible for making my remote starter line up, especially since it is aftermarket. However, I informed them twice that I had one and was told it wasn't a problem. Then, when I told them it wasn't working, they acted like they had no clue my car had one installed....guess the remote started on the keys I gave them needed a BIGGER NOTE??? The way the manager spoke to me was unacceptable. It's not "his problem" is never something a customer should be told. Bottom line - Wayne, you should go to a different dealership. You don't belong with this group. I will NEVER go here again, and because of this experience and the recalls that GM has been plagued with, I will not be buying a GM. Good luck on continuing to cause your customers pain. More
by jessann713
Employees Worked With
Vince (technician) and the manager
