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Mark Allen Chevrolet

Tulsa, OK

4.6
848 Reviews

16837 US-75

Tulsa, OK

74033

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Showing 848 reviews

November 18, 2024

Had service appt at 1130, show up tad early, was told about an hour behimd schedule. What is the point of an appt if not seen at scheduled time? Had to reschedule because that interfered with another app More

by trandall1301
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Mauldin
Nov 21, 2024 -

Mark Allen Chevrolet responded

You are absolutely correct, and I apologize for the inconvenience you experienced. I will have a manager reach out to you personally to discuss this matter further. We are currently facing challenges with General Motors' new appointment scheduling application. In the past, we had the ability to view and adjust appointments as needed to accommodate our scheduling capacity. Unfortunately, the new system has limitations, and at times, we are unable to even log in. I understand your frustration with not being notified about the overbooking situation beforehand. Please know that we value your time and appreciate your understanding. We are grateful that you were able to reschedule your appointment. Thank you again for your patience. Sincerely, Ray King

September 17, 2024

Belive it or not but the salesman Aaron was actually very easy to work with (I didn't want to gouge his eyes out).Everyone from front desk to service department was friendly and helpful. That's why I'm More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nolen
Nov 19, 2024 -

Mark Allen Chevrolet responded

Ron, thanks we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Jeff kept me informed about status of repair and worked to keep my truck going. Polite and resourceful. I have loved this truck and although I have had several costly repairs, it has giving me good 225,0 More

by Monyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thomas
Nov 19, 2024 -

Mark Allen Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Made appointment for an oil change & tire rotation. They got us in on time & even though he said they were busy it was done in a timely manner. Great service! More

by tahoe4wheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Mauldin
Nov 19, 2024 -

Mark Allen Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

SOLID. FAIR. EXCELLENT ATTITUDE. GREAT EMPLOYEES. THEY DO THINGS RIGHT AND IF YOU WANT GREAT SERVICE, THE SERVICE DEPARTMENT IS THE VERY BEST. SEE MICHAEL A More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL ABBEDUTO, Susan Mauldin
May 29, 2024

Mark Allen Chevrolet service department is the only name and department you need to know. Service advisor Jeff Thomas is the best in the business. Jeff has forgotten more information than most service advis More

by Umpy28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Mauldin
March 20, 2024

This dealership is good for people who want a really great experience buying new cars. More

by Trujillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny and Brandon in New Car make ready for delivery. Darren Wells did a super job as well., William Inge, Mark Allen, Josh Beair, Jose Lagos
March 02, 2024

Love Mark Allen in Glenpool traded for a 2024 today excellent customer service with Bryson Palmer and all the finance guy ! Have always had great experience with this dealership! More

by ljking1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Palmer
January 22, 2024

Got in and out quickly even though we did not have an appointment they got us in without any issues Thanks More

by Recon128620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Mauldin
January 15, 2024

Friendly, honest people excellent customer service ! Help you find what you’re looking for and help you find right financing also !! More

by ljking1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Inge
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