Maritime Chevrolet of Fairfield
Fairfield, CT
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Worst experience ever. Came at 9 o'clock in the morning to pick up my Chevrolet only to find out that it is not certified. It's only three years old ....why would anybody b Came at 9 o'clock in the morning to pick up my Chevrolet only to find out that it is not certified. It's only three years old ....why would anybody buy a Chevrolet from a Chevrolet dealer that's not certified? They let me sit for an hour when they figured out that I was going to be concerned about it not being certified. They appraised my car than they wanted to appraise it a second time to try to get more money out of me. Then they told me I should pay for the certification. And then I was told that nobody wants the certification with the warranty. I was also told that I am an argumentative person every time I disagreed with them. They are afraid to speak to their customers. They tried to renegotiate after a handshake. Each manager says the previous manager has no authority. A certified Chevrolet comes with a six year 100,000 mile warranty and they tried to convince me that nobody cares about that. Nobody wants a free transmission or engine if something goes wrong. They also tried to rip me off on the interest rate when I have an 800 credit score. I walked out on them. Thank God I did I got a much better situation More
From the very first call to this Dealership, to the moment we picked our Chevy Trax up, we had a fantastic experience. Jeremy, our Salesman, was thorough and always pleasant and professional. He was moment we picked our Chevy Trax up, we had a fantastic experience. Jeremy, our Salesman, was thorough and always pleasant and professional. He was on top of all the details and made our experience a pleasant and happy one. Mike Brown, the GM, understood our issues with another Chevy dealership closer to us and called all over so that he could find our perfect choice of color in the 2RS TRAX. Jeremy drove over two hours to pick it up for us, which was awesome. All in all, can’t say enough about our experience with all of them. Was worth our drive from Madison to Fairfield to deal with such honest and professional, never pushy, people. Thanks again! Lisa and Bob Swift Madison, CT More
If I could write the most positive review about my visit to this dealership would be, the most unpleasant, unprofessional, rude, poor customer service, and the most disrespectful interaction ever I had in m to this dealership would be, the most unpleasant, unprofessional, rude, poor customer service, and the most disrespectful interaction ever I had in my life with a sales manager. As a customer, I have the right to check and bargain the price of the vehicle I want to buy. This dealership is ripping people off for the used cars I drove an hour and a half to get there in the end I got treated like dog xxxx just because I bargained for the price no patience at all. It's just terrible and would not recommend the place at all. In the end, the sales manager throw me out of the dealership for bargaining the price for a xxxxxxx used car. He didn't respect my drive coming from that far away, perhaps he didn't even treat me like a human. More
If I could leave 0 stars I would. Maritime Chevrolet rips customers off on parts and labor and never gets to the actual problem. Drove away with my car that they just worked on and th Maritime Chevrolet rips customers off on parts and labor and never gets to the actual problem. Drove away with my car that they just worked on and the check engine comes on before I even get home!!! They had the car for a week. Bring it back so they can make it right, and they charge an additional $180.76 diagnostic fee, I paid $815.00 for a transmission command module. Maritime charged me $547.41 for labor and $290.00 for the part. Taking it up to a grand total of $1018.17 for a car that's still broken with check engine light on. I dealt with a man named Ralph. Do not recommend this dealership, awful experience. More
Just drove 20 minutes to test drive a Chevy Silverado 1500. Was refused as I am “not far enough into the sales process” to test drive a vehicle/“shouldn’t be putting miles on the car”. Will be taking my 1500. Was refused as I am “not far enough into the sales process” to test drive a vehicle/“shouldn’t be putting miles on the car”. Will be taking my business to the Wilton dealership who happily approved a test drive via phone. Unprofessional service to say the least. Update: Test drive went great. I’ll be going with Wilton. More
Very Helpful! Was it constant contact with everyone in the process. Always answered phone and texts Was it constant contact with everyone in the process. Always answered phone and texts More