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Marion Toyota

Marion, IL

4.5
208 Reviews

3300 W Deyoung St

Marion, IL

62959

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Showing 208 reviews

December 15, 2013

I called Steve and told him I saw a Toyota Rav 4 I had seen on the website and wanted to come look at it on my lunch hour the next day. He had it all ready up front for me to look at and test drive. I fee More

by robinj29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lively
November 29, 2013

After Denise had totaled out her recently purchased Toyota Corolla we wanted to return to Marion Toyota for a replacement vehicle. Luckly they had one that was exactly like the past 2 she had purchase More

by bdg1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Waldrop
September 13, 2013

I normally want to run from most dealerships expecting the "worst" experience. Jeff & David made this experience very relaxing and saved my mother on her percentage rate. Thank you for making this happe More

by sbstowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan & Dave Mayer
April 17, 2013

The dealership is clean and well furnished. The salesmen are attentive and friendly. The entire experience was relaxing and not pressured. Steve Lively was excellent as was Steve Ward and others that I came More

by edent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lively
October 30, 2011

I brought my brand new Rave4 in for its first oil change. They did not change the oil, they tried to be sneaky and did not change the oil filter either. They rotated the tires and the face of the rim has More

by steve4227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
??
November 03, 2010

We recently purchased a used car for my daughter. She did a lot of research on the internet and found the car that she wanted. They have a great website with lots of pictures of all the cars inside and More

by rrrunion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Diaz
October 22, 2010

This is the most above board and honest dealership that we have had the pleasure of dealing with. We have purchased 5 vehicles from them now and always use their service department for all service. Their More

by BillnJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Johnson
December 23, 2009

Not Happy with this dealer. we were treated very rudely! Not Happy with this dealer. we were treated very rudely! Maybie it was just a bad day for all involved. Hope you have better luck! More

by maceco62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fisher John smith
Oct 22, 2010 -

Marion Toyota responded

Wanted to clarify a few things about this review by providing some facts. #1-We do not, under any circumstances, offer a customer a trade value on their vehicle without first seeing the vehicle. So to hear that we "conned" this customer about their trade value is quite surprising. #2-Marion Toyota and Marion Ford are not affiliated in any way. We just happend to be located in the same town...Marion, Illinois. We're sorry that this customer had a bad experience. We realize that we can't sell every customer that attempts to buy a vehicle from us. But the reason's that this customer states for not doing business with us, are just not true. We'd like to also add, that we are the only Toyota "Signature" dealer within 100 mile radius. Toyota "Signature" is a designation that Toyota awards dealerships that in their eyes "exceed customer expectations" on a daily basis.

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