Marino Chrysler Jeep Dodge - Service Center

My engine went bad in My grand Cherokee, I still had a warranty so I was covered. Due to poor communication between the warranty company and Marino’s I was without my car for 39 days. When I got my car b warranty so I was covered. Due to poor communication between the warranty company and Marino’s I was without my car for 39 days. When I got my car back, it was a gasket causing my engine to leak oil.... so I had to take my car back. If I get another Jeep in the future, I don’t think I will shop with Marino’s. More

My experience was the best from when I first pulled in, from the service desk to the porter. I will continue to use Marino Jeep for all my vehicle needs from the service desk to the porter. I will continue to use Marino Jeep for all my vehicle needs More

Excellent customer service! Listened to our needs and were able to resolve the problem. I would recommend this dealer and service department to anyone who wants a 5 star experience. were able to resolve the problem. I would recommend this dealer and service department to anyone who wants a 5 star experience. More

Excellent costumer service, Carlos was great helped us during our visit, he is so friendly and kind, we are very satisfied with the service they did. during our visit, he is so friendly and kind, we are very satisfied with the service they did. More

Let’s start by saying I have purchased four vehicles from Marino’s. And as far as that goes I have no problem with. However their service department is where I usually have a problem with. When I purchased m Marino’s. And as far as that goes I have no problem with. However their service department is where I usually have a problem with. When I purchased my vehicle, I also purchased a vehicle maintenance program. This includes oil change and tire rotation. Now here comes the problem with this individual. The service consultant comes and finds me in the waiting area to tell me I have swollen lug nuts. The repair for swollen lug nuts would be $330.00 US dollars. Now, I must have fool written on top of my forehead. I declined said repair option and this service consultant related to me that they would not be able to rotate my tires. I’m not sure but if a service mechanic only has one socket, maybe he should invest in more sockets. I was deprived of having my tires rotated which I have paid for in advance with Marino Chrysler Jeep & Dodge. After my last oil change which I already paid for. I will find a new place to have my vehicle serviced. I am fed up with the service at the service department at Marino Chrysler jeep & Dodge. More

clean, efficient service, courteous attendants you are clean, efficient service, courteous attendants you are pushing this survey with your 25 words (STOP THAT!) XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX clean, efficient service, courteous attendants you are pushing this survey with your 25 words (STOP THAT!) XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX More

The service was quick, the people were friendly. I will use this service department again. Everything was clean and the waiting area was very comfortable. use this service department again. Everything was clean and the waiting area was very comfortable. More

excellent, good service and attentive to customer needs..clean and neat customer waiting area. i will recommend to my friends and relatives about this dealership needs..clean and neat customer waiting area. i will recommend to my friends and relatives about this dealership More

I bought a new Jeep Wrangler from Marino and couldn’t be happier. They re service is top notch also. I have seen Rudy in service a few times and am very impressed with his knowledge of Jeeps and his hone happier. They re service is top notch also. I have seen Rudy in service a few times and am very impressed with his knowledge of Jeeps and his honesty. I highly recommend Madino Chrysler Jeep Dodge. More

I have been a long time loyal customer. Never in my life have I had such a terrible service experience at Marino’s . I drove 1 hour to bring my jeep to this dealer due to how great the service has been in t have I had such a terrible service experience at Marino’s . I drove 1 hour to bring my jeep to this dealer due to how great the service has been in the past . Jan Rodríguez was extremely rude and unprofessional. His attitude and demeanor was by far the worse I have encountered at Marino’s. Please consider a refresher course on professionalism, basic customer service and people skills . I will NOT be returning to service my vehicle in the future. More