Marino Chrysler Jeep Dodge - Service Center
Chicago, IL
272 Reviews of Marino Chrysler Jeep Dodge - Service Center
Always very professional, explains options available, provided a comfortable area to relax while my vehicle was serviced. There was a wheel cap missing, I was not aware of, ordered it for me & I picked i provided a comfortable area to relax while my vehicle was serviced. There was a wheel cap missing, I was not aware of, ordered it for me & I picked it up a couple days later. More
Needed service and they were able to take me in the following day so I was appreciative of that . They took my info and took care of the problem. 👍 following day so I was appreciative of that . They took my info and took care of the problem. 👍 More
It was a good experience overall. Customer service It was a good experience overall. Customer service timing as well. Entertains ESPN in TV helped time go faster so your in neighborhood see you in fu It was a good experience overall. Customer service timing as well. Entertains ESPN in TV helped time go faster so your in neighborhood see you in future Thanks More
From the moment I made the appointment on the phone to the moment I picked up my truck. Staff is professional and helpful. The woman who took my call took the time to help answer my questions and found a the moment I picked up my truck. Staff is professional and helpful. The woman who took my call took the time to help answer my questions and found a recall that I wasn’t aware about. The service manager Steve was up front and transparent about the service and what was needed and what I will be in the future. Very honest of the service and what my vehicle needed. I am 110% happy with the quick and professional service!!! More
Lloyd fixed my car right. suspension noise is gone and vehicle drives smooth. Will come back again for future services and maintenance. Thank you Lloyd vehicle drives smooth. Will come back again for future services and maintenance. Thank you Lloyd More
Not quite a good experience, my questions were vaguely answered, felt not well respected as a customer as well as an individual. Had the same feeling while making the appointment by telephone. answered, felt not well respected as a customer as well as an individual. Had the same feeling while making the appointment by telephone. More
Once I got an appointment the customer service was excellent. Car was ready faster than expected. Good communication and clean dealership. The coordination with Enterprise for a loaner car was very c excellent. Car was ready faster than expected. Good communication and clean dealership. The coordination with Enterprise for a loaner car was very convenient More
My service experience was great back on Saturday 1/30. Once again Jose helped me with all my questions and concerns regarding my recall. I been dealing with him since I first had my car in service from th Once again Jose helped me with all my questions and concerns regarding my recall. I been dealing with him since I first had my car in service from the beginning as it's always a pleasure working with him. 5 starts for Mr. Jose. More
I received outstanding services from Teresa and the services team Jose was also a great help will visit again and recommend Marino's to others. services team Jose was also a great help will visit again and recommend Marino's to others. More
The staff at Marino have always been honest, friendly and prompt when I have dealt with them. From the moment I make a service appointment to the time it is complete they make me feel like a valued customer prompt when I have dealt with them. From the moment I make a service appointment to the time it is complete they make me feel like a valued customer, and someone they want to keep happy. More