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Marino Chrysler Jeep Dodge - Service Center

Chicago, IL

4.0
273 Reviews

273 Reviews of Marino Chrysler Jeep Dodge - Service Center

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February 21, 2019

Emergency tire replacement I got a flat tire 1 block from Marino. I walked over and asked for assistance. They were able to help me get my Renegade into the service area and wer More

by MR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José (last name?)
Feb 22, 2019 -

Marino Chrysler Jeep Dodge responded

Thank you for your positive feedback! Our team strives to go above and beyond for our customers and we're happy to hear you enjoyed your experience with us.

February 21, 2019

Service Excellent service! No matter what time we go there, the advisers always tell us how long it will take for the service and never let us go even when we More

by Peanut25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Marino Chrysler Jeep Dodge responded

Appreciate the positive feedback!

February 19, 2019

Awesome and caring staff I love going to the dealership. Hassle free??🙏🏽 I have had the jeep for three years and I love the outstanding service the dealership provides. Carl More

by Chattykat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 22, 2019 -

Marino Chrysler Jeep Dodge responded

Appreciate the positive feedback! On behalf of Carol and our team - thank you for choosing us and we hope you'll visit us again soon!

February 08, 2019

Very well done work and treated very well by the people. I give this review because I believe that when you get a good deal and job, it should be told and not hidden. I appreciated the work and efficiency More

by Kugie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fara Palazzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Shapiro, Zaia Kostantine
Feb 11, 2019 -

Marino Chrysler Jeep Dodge responded

Thank you for your kind words!

January 29, 2019

Smooth service experience From the minute Teresa helped check me in for my recall & oil change to checking out with another gentleman behind the service counter I had a smooth More

by Goldenblondi21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Carley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Feb 08, 2019 -

Marino Chrysler Jeep Dodge responded

Happy to hear this! Thank you for your kind words!

January 27, 2019

Excellent service! Always treated tremendously at Marino. From the moment of arrival, text and/or to the call to pickup my vehicle. Been a customer for 30 years. Never b More

by JimChrysler300JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Marino Chrysler Jeep Dodge responded

Happy to hear this, Jim! We truly appreciate your loyalty and we look forward to you visiting us again soon!

January 26, 2019

Extremely professional. Quality service. Quality customer service. It’s nice to know you can trust the dealership. Always a great experience. Well worth the trip from South More

by Jeani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Jan 29, 2019 -

Marino Chrysler Jeep Dodge responded

Happy to hear this, Jeani! Thank you so much for your kind words! We hope you'll visit us again soon!

January 26, 2019

Wonderful staff members I recommended dealership highly due to the profession that these employees have they help you with all the knee that you need highly recommended the d More

by Charlie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Marie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lon Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Martinez, Bill Mack, Jeff Shapiro, Bryan Makowski, Tom Beranek, Rudy Martinez
Jan 29, 2019 -

Marino Chrysler Jeep Dodge responded

Thank you for your review and recommendation, Charlie!

January 24, 2019

glad work done so promptly Brought car in around 12.45 p.m. when service men returned from lunch checked out car and Steve called me with diagnosis and approximate cost of repai More

by Phyl & Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and not sure who worked on my car.
Jan 25, 2019 -

Marino Chrysler Jeep Dodge responded

Happy to hear this, Phyl & Tom! On behalf of Steve and our team - thank you for choosing us and we hope you'll visit us again soon!

December 30, 2018

Exceptional Service & Sales I have purchased three vehicles from Marino and they go above and beyond to purchasing a new car easy. The service department is courteous, efficient More

by Melissamac78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Marie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Martinez
Dec 31, 2018 -

Marino Chrysler Jeep Dodge responded

Thank you for your review and recommendation, Melissa! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share!

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