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Marino Chrysler Jeep Dodge - Service Center
Chicago, IL
273 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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273 Reviews of Marino Chrysler Jeep Dodge - Service Center
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June 08, 2019
Great store Very clean and friendly. Pretty easy process from sales to service. No reason to ever buy or service a Jeep anywhere else. And they have the nicest u Very clean and friendly. Pretty easy process from sales to service. No reason to ever buy or service a Jeep anywhere else. And they have the nicest used car inventory I have ever seen. I have been to a lot of used car lots and the choices of clean great condition vehicles is awesome! More
by Joe dirt
Employees Worked With
Other Employees :
Parker, Mike Caccioppo, Marty Hill
June 04, 2019
Sales and service Marino CJD is the best dealer to go to. Great staff great service, I recommend them very highly. Everyone explained everything thorough, they make Marino CJD is the best dealer to go to. Great staff great service, I recommend them very highly. Everyone explained everything thorough, they make feel very at ease More
by Nanette
Employees Worked With
Other Employees :
Mike Caccioppo, Pete Babani
May 28, 2019
Customer service Was taken care within minutes of getting in service tech was very informative and helpful in pointing out my car issue. The service rep Theresa was aw Was taken care within minutes of getting in service tech was very informative and helpful in pointing out my car issue. The service rep Theresa was awesome gave me all information that I needed. I will be coming back to get service on my car done again.keep up the good worh ! More
by Jeepgirl66
Employees Worked With
Theresa
May 25, 2019
Great service My experience with Marino’s service was pleasure. I arrived for appointment and James check me in. They kept appointment time and was done in time fra My experience with Marino’s service was pleasure. I arrived for appointment and James check me in. They kept appointment time and was done in time frame they quoted. James was great, friendly and answered any questions I had. I couldn’t have asked for a better experience in there service department. Thank you I will use in future if needed. More
by Red
Employees Worked With
James Ebe
May 25, 2019
As always my service call was done in about an hour. The staff, no matter who, is always nice,,helpful, and knowledgeable. Every time I visit the dealership for servicing I learn something new. Thank you The staff, no matter who, is always nice,,helpful, and knowledgeable. Every time I visit the dealership for servicing I learn something new. Thank you. More
by Kdawg
Employees Worked With
I suck at names. I mean no disrespect to the professional staff at your dealership.
May 24, 2019
THE BEST DEALERSHIP They treated me with the most respect and did everything I asked for I would recommend everyone to buy a car from here they understand even if u have They treated me with the most respect and did everything I asked for I would recommend everyone to buy a car from here they understand even if u have bad credit More
by T23
Employees Worked With
May 04, 2019
Horrid experience in the sales and service dept. I had an appointment for my car to be checked on a Wednesday morning. The car was not checked for days! My car ended up being in your shop for 7 days! I had an appointment for my car to be checked on a Wednesday morning. The car was not checked for days! My car ended up being in your shop for 7 days! That time frame is unacceptable. I could understand if it took that many days to fix a car. However, your company overbooked cars and my car was simply sitting there. I had no choice but to rent a car. Secondly, while we were there, my wife saw a truck she liked. We filled out the paperwork and the gentleman that took care of us was supposed to call us the next day and give us some information. He said he had to speak with the manager. He sent one text the next day stating that he was still checking on it. He never got back to us. Again, unacceptable and very unprofessional. We had a horrid experience and therefore would definitely not recommend your business to anyone. Professionalism is imperative when I am making any sort of transaction and the lack of it by your salesperson makes me sad for your company. More
by Author
Employees Worked With
Carlos Rodriguez,
April 20, 2019
Oil change appt at 10:20 didn’t get my car until 1230pm. Oil change was reason- Didn’t even take my car back til 11:15am for 10:20 am appt. didn’t wash it. Then when I had checked out -sat there and waited 1 Oil change was reason- Didn’t even take my car back til 11:15am for 10:20 am appt. didn’t wash it. Then when I had checked out -sat there and waited 10 mins while my car was just parked, Had to ask someone to retrieve it. The guy who helped me was nice and apologized at least. Offered me oil change package- but I already had one that I had to tell him about More
by Zirkface
Employees Worked With
Ralph
April 19, 2019
Great customer service! Every time I go to Marino, Jan and Ralph make sure my Jeep is in good hands. They always explain to me what is going to be done and what is covered wi Every time I go to Marino, Jan and Ralph make sure my Jeep is in good hands. They always explain to me what is going to be done and what is covered with my warranty. It is really satisfying to know that they work around your busy schedule, as well. Highly recommend bringing your car for service at Marino, specially when either Jan or Ralph are in. More
by Cinthia Serna
Employees Worked With
Jan Rodriguez
April 19, 2019
Cylinder Replacement Jose Quezada was great at making sure my Wrangler was being repaired and in a timely manner. Always kept me updated on the situation as he worked with Jose Quezada was great at making sure my Wrangler was being repaired and in a timely manner. Always kept me updated on the situation as he worked with the warranty company to get the repairs approved with nothing more than me paying my $100 deductible. Always had great service with Marino. More
by DMoney
Employees Worked With
Jose Quezada
