Marino Chrysler Jeep Dodge - Service Center

Great, quick and professional service! I really enjoy coming to this dealership for service thanks to excellent stuff and professional service, plus waiting room is located in their showroom, so I can al coming to this dealership for service thanks to excellent stuff and professional service, plus waiting room is located in their showroom, so I can always check out their new cars. More

GREAT JOB AND GREAT OUTCOME THE JOB WAS A WARRANTY JOB THAT WAS COMPLETED TO THE BEST OF YOUR ABILITY.. EDWIN MY SERVICE GUY TECH KEPT ME POSTED ALL THE WAY THE JOB WAS A WARRANTY JOB THAT WAS COMPLETED TO THE BEST OF YOUR ABILITY.. EDWIN MY SERVICE GUY TECH KEPT ME POSTED ALL THE WAY More

Service was great as usual. I came in for an oil change and alignment ended up needing more but my extended warranty covered all of it. and alignment ended up needing more but my extended warranty covered all of it. More

Easy to schedule and they are always processional! They have a relaxing waiting area that you can sit and watch tv also. I’ve had my care serviced here since I bought it here 4 years ago and wouldn’t take have a relaxing waiting area that you can sit and watch tv also. I’ve had my care serviced here since I bought it here 4 years ago and wouldn’t take it anywhere else. More

Rafael great service all ways take care of my Jeep every time I go . Also Rafael has great customer service every thing with details before servicing your car time I go . Also Rafael has great customer service every thing with details before servicing your car More

Great place for sales and service. Only comment I have felt that the service aspect dropped a bit. Note had issues with getting appointments in a timely fashion and follow through with returning calls for felt that the service aspect dropped a bit. Note had issues with getting appointments in a timely fashion and follow through with returning calls for appointments. More

The service department did a great job. Dropping of my vehicle was quick, they provided all necessary info and the hours were very accommodating. The service manager Bob took time to address some issues I vehicle was quick, they provided all necessary info and the hours were very accommodating. The service manager Bob took time to address some issues I have been having and seems like he genuinely wants to see my problems rectified. More

Awful. Owned the truck for 2 weeks before it had to come UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, he slowly began to ignore and not reply to emails. After I saw him at the dealership to bring in my brand new truck for the 4th time in a month, I told him the truck was still not fixed. He proceeded to shrug his shoulders as if to say “oh well.” The only person that I can say has been helpful during this process is assistant service manager Carlos. He recommended I contact Chrysler corporate because if the issue with my truck after my 4th time back for service. I took his advice, contacted Chrysler, and currently have a case number with them in hopes of having my truck fixed properly. The dealership has been nothing but disappointing. I would never recommend this place to any family, friends, or co-workers. Not a single employee from the dealership has reached out to apologize or try to make things better. I would recommend going anywhere but here for anyone looking into vehicle purchasing or service. Awful. Owned the truck for 2 weeks before it had to come in for alignment and terrible wind whistling noise when the window was down. Waited over 4 hours without any resolution. I couldn’t be more disappointed in the dealership. I’d be more than happy to leave a great review but at this point the customer service has been nothing but terrible. At this time, I could not recommend anyone purchasing or servicing a vehicle from Marino if this is their idea of exceptional customer service. I hope to provide an updated positive review if the issue is resolved in a timely and professional manner but time will tell. More

Great service, technician was very knowledgeable, helpful and pleasant to deal with. I will continue to use Marino for all my future auto service needs. and pleasant to deal with. I will continue to use Marino for all my future auto service needs. More