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Marino Chrysler Jeep Dodge - Service Center

Chicago, IL

4.0
273 Reviews

273 Reviews of Marino Chrysler Jeep Dodge - Service Center

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June 30, 2020

The people at Marino Jeep are the most pleasant people to work with. The car is always washed and ready to go on time. It’s a great dealership. More

by lindsayianello
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Marino Chrysler Jeep Dodge responded

Thank you for the positive feedback and 5 star- rating, Lindsay!

June 26, 2020

I was very happy with the service I received, The service department answers any questions or concerns I have about my vehicle with patients. Always a good experience, Thank you More

by Nicolea31
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Jun 29, 2020 -

Marino Chrysler Jeep Dodge responded

We appreciate your five-star review, Nicole! Thanks for choosing Marino CJDR!

June 25, 2020

The staff @ Marino CJD always provides good service to me. Highly recommend their service department. As a retired Auto Dealer & Consultant, I appreciate their commitment to Customer Satisfaction. More

by jceckner
Recommend Dealer
Yes
Employees Worked With
Edwin Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Marino Chrysler Jeep Dodge responded

Thank you for the awesome feedback and 5 star- rating!

June 24, 2020

Good service. Pricing exactly as quoted. Service tech reviews vehicle history, said the only item needed could wait. Treated well. Have been using Marino service since I got the vehicle (2016) More

by kendavis27
Recommend Dealer
Yes
Employees Worked With
Robert Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Marino Chrysler Jeep Dodge responded

Thank you for the awesome feedback and 5 star- rating, Ken!

June 23, 2020

Dishonest and neglected dealership!! I dropped my Jeep for repairs on 06/22/20 at 9AM then I called my “advisor “ Edwin around 4pm to see what is going on with my car, but Edwin told me t More

by AdamLouadni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Whiteman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Marino Chrysler Jeep Dodge responded

You are lying. We called your phone many times and it goes right to vm and we even displayed that when you came to pick up your Jeep. We asked you not to come back because you yelled at our staff and harassed us. You need to learn manners sir. and check your voicemails before you blame people for not calling you

June 15, 2020

Very professional staff and service. Jose was great to work with answering any question I had. Not tm living in the city he made it worth the drive. More

by James.j.jarocki
Recommend Dealer
Yes
Employees Worked With
Jose Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Marino Chrysler Jeep Dodge responded

We really appreciate the great review about Jose and 5 star- rating, James!

June 10, 2020

No good experience, Some very angry people make me feel badA representative previously told me that the temperature in the transmission was very high. But the one who attended me to check told me that the More

by Frankko5
Recommend Dealer
No
Employees Worked With
Lloyd Martin
Aug 06, 2020 -

Marino Chrysler Jeep Dodge responded

Frank we had reached out to you and have not heard back. We really want to know what happened with your experience. Our service department tries to treat everyone with respect and dignity we are sorry for your poor experience and hope we can rectify

June 04, 2020

Great service in less Time than quoted. Very professional. Operated with Masks and respected social distancing. Thank you very much Marino Jeep dealership. Stay safe! More

by jillandree
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Marino Chrysler Jeep Dodge responded

We appreciate this great feedback and 5 star- rating, Jill!

June 03, 2020

No complaints. Carlos was very professional and got the ball rolling on getting my vehicle fixed ASAP. Needed to order a part for my turning signal but got that in for me and got me on my way out ASAP. Rea More

by LuisV
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Marino Chrysler Jeep Dodge responded

Thank you for the great review and 5 stars, Luis!

June 02, 2020

impeccable customer service, very knowledgeable and skilled car techs. I bring my jeep here for all service appointments and I am updated while I am waiting, I’ve also received a free car for the day w More

by shelleyhook28
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Jun 03, 2020 -

Marino Chrysler Jeep Dodge responded

Thank you for the great review and 5 stars, Shelley! We appreciate you recommending our service department!

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