Marino Chrysler Jeep Dodge - Service Center

Jorge was absolutely amazing to work with. My 2017 Pacifica had a check engine light come on and he waked me through everything that needed to be done and why. Very informative and a pleasure My 2017 Pacifica had a check engine light come on and he waked me through everything that needed to be done and why. Very informative and a pleasure to work with. Thank you Jorge for all the help and for getting my family hauler back on the road and making sure that it was safe. More

They create a lot of issues in the car to get more money. And the basic problem will stay after wasting the time and money waiting for your car. And the basic problem will stay after wasting the time and money waiting for your car. More

The staff have very great hospitality and the salesmen is really hands on and supportive. really hands on and supportive. More

Awesome service. I’m always taken care of. John and Mel are great people. Love this place. And shout out to service (James and others ) who have worked on my car b I’m always taken care of. John and Mel are great people. Love this place. And shout out to service (James and others ) who have worked on my car before More

I have my extended warranty with them and took my truck in with transmission issues. Had to test drive just to show the mechanic the jerking when it shifted at a specific speed. It was a constant thing not in with transmission issues. Had to test drive just to show the mechanic the jerking when it shifted at a specific speed. It was a constant thing nothing that potentially could be sometimes. Then I go to get an oil change and my mechanic shows me they didn’t screw in the bolts for the transmission cover. Luckily I didn’t loose them or the cover came off. Irresponsible! I should not have to go behind a mechanic and double check work. More

First time here and he was friendly and welcoming. Totally recommend him to anyone who comes Totally recommend him to anyone who comes More

It is hard to find a dealership with a great service department, and this place puts the customer first! Took my Wrangler in to check for a battery issue,and a small trim issue, the appointment was made department, and this place puts the customer first! Took my Wrangler in to check for a battery issue,and a small trim issue, the appointment was made and they were on time. Repaired my Jeep as I waited in beautiful waiting room on comfortable furniture as the service advisor kept me informed on the progress of repair which were all covered under warranty. Made an observation a man older was wandering around the waiting area, the owner of the dealership Tony was walking by,and asked the man if he needed help. The man wanted to see someone in service department the owner, instead of just pointing in that direction went with the man into service to locate the employee, that is customer service, some places would assign an employee to assist the customer but the owner did it himself showing the respect they have for customers. Then Bob the service manager was checking on customers and asking how everything was going, another man that wanted to be sure everything was taken care of properly and customers were happy. The vehicle was properly repaired,and the tech even came out to explain what he did to correct the problem extremely professional. If your going to buy a Jeep this dealership should be top on your list as they really care after the sale! I had 2 great service advisors forgot their names but they were top notch also making the experience even more professional! More

Very nice attention, I highly recommend this dealer, I worked with Teresa and she did the best to have the work done worked with Teresa and she did the best to have the work done More

Good dealer, however their service department not so much. I’ve took my car in four times due to squeaky breaks same advisor each time (JAN). 1st time I was told front brakes and rotors needed changing, much. I’ve took my car in four times due to squeaky breaks same advisor each time (JAN). 1st time I was told front brakes and rotors needed changing, days later I was left with squeakier brakes, took it in twice more after that and they “completely changed the front brakes” and still couldn’t tell me why they were still squeaking. I Took it in a fourth time because I can’t stand the high squeaking and they kept my car overnight. My advisor JAN said the technician didn’t look at it because he was so BUSY but that there was “no squeaking” figured he’d say that so I emailed him videos. He said “definitely the brakes but I can’t tell if it’s the front or back” and instead of looking at the car he only changed the front brakes AGAIN and said if they kept squeaking he would have to suggest to change the back. I think it’s so funny that instead of having the technician look at the car while he had it there for two days (I had an appointment each time) he would rather waste my time and just change the front brakes 4 times and have me keep going back because here I am two months later with squeaky brakes again. I’ve been back and forth since august and it’s now December. More