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Marino Chrysler Jeep Dodge
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,785 reviews
Unfortunately, I cannot recommend this dealership to anyone in the market for a Jeep, Chrysler, or Dodge. While the process to lease my current Jeep with the sales side was seamless, I have had an awful anyone in the market for a Jeep, Chrysler, or Dodge. While the process to lease my current Jeep with the sales side was seamless, I have had an awful experience with their service department. I recently dropped my Jeep off for a fix that I was told would take 4 hours, but ended up taking 4 days. But that was not the truly frustrating part. During this entire process, I received absolutely no proactive updates from my service advisor (one day I couldn't even get a hold of them). It also resulted in extra rental car charges after being told they would have a loaner for me. Upon request to get reimbursed, I was told a service manager would reach out to me. That never happened so I have called seven times to have this conversation. Each time to no success of getting a hold of them. I was planning to either trade-in my lease for something else from the dealership or buy it out, but because of this experience I will not be. More
Great atmosphere, excellent client service, clean environment and professional team. All around excellent experience and definitely a return customer! environment and professional team. All around excellent experience and definitely a return customer! More
Came in to the dealership and they have great customer service and do what ever it takes to put you in the right car or in my case truck and send me home with a smile from ear to ear. A special thanks to service and do what ever it takes to put you in the right car or in my case truck and send me home with a smile from ear to ear. A special thanks to Joe turner for his help to put me on the right truck for me. More
Our experience was wonderful. Everyone there is welcoming and courteous especially Dan! He was patient and listened to what we needed. We never felt pressured to buy. We are also Everyone there is welcoming and courteous especially Dan! He was patient and listened to what we needed. We never felt pressured to buy. We are also very happy with our purchase of our 2024 Jeep Grand Cherokee! Definitely recommend Marino! More
Gracias por la atencion jc mi esposa muy contenta y yo tambien les agradesco muy amable tambien les agradesco muy amable More
Muy contenta por mi nueva Jeep gracias por toda la atención de mi Jeep Jc gracias al equipo atención de mi Jeep Jc gracias al equipo More
Great experience with JC and the Team of Marino thank you for the great job for the great job More
JC was knowledgeable, attentive and truly listened to what I was looking for. He answered every question with patience and made sure I felt confident in my decision. His professionalism and friendly deme what I was looking for. He answered every question with patience and made sure I felt confident in my decision. His professionalism and friendly demeanor really stood out, making the entire experience pleasant. More
I am very enjoy! Everything is perfect! Recommend to everyone Car is very good) Thank you Everything is perfect! Recommend to everyone Car is very good) Thank you More
Jimmy was very helpful and professional through all of our purchasing experience. He was friendly, responsive, and represented himself and the dealership in a very positive manner. He went out of his way our purchasing experience. He was friendly, responsive, and represented himself and the dealership in a very positive manner. He went out of his way to create a positive purchasing experience. I would give him 5 stars out of 5. Unfortunately, I had to bring back the car already due to the check engine light coming on, though I was accommodated quickly with a rental car and good communication. I hope there are no more issues with the car. More