Marino Chrysler Jeep Dodge

I went there in october 2011 bought an 07 chrysler aspen. Two days later check enine light came on, took it in got it fixed, next month water pump was bad had to pay $100 for my warranty to replace the water Two days later check enine light came on, took it in got it fixed, next month water pump was bad had to pay $100 for my warranty to replace the water pump. Now its another month later and my check engine light is on again! So the 3 months i had it i needed to take it in 3 times. Oh and everytime i call the first thing they ask before i finish talking is " did you buy the warranty" ? Instead of saying im sorry we sold you a piece of crap! Anyway the guy at the service department is so arogant, and has an attitude! Sales manager tries and blame me for the crappy truck they sold me. So stay away from this scam! Go else where! More

I started the car buying process with Marino about two weeks prior to actually test driving the 2007 Jeep I found on autotrader.com. I called, spoke with Adreanna and explained I had my own financing. F weeks prior to actually test driving the 2007 Jeep I found on autotrader.com. I called, spoke with Adreanna and explained I had my own financing. Furthermore, I lived in Indiana and did not want to make the drive unless we were close on price. The Jeep was already priced great but asked them to come down somemore and they did. Fast forward two weeks; I showed up at Marino CJD after a long night of jeep shopping and was not in the mood for more games. I was inspecting underneath the jeep when the salesmen, his name was Ryan, came out and asked me if I had any questions. I explained I was interested in this 2007 jeep and wanted to test drive. He asked for my license and we were off. Durring the test drive Ryan was polite and was not intrusive with his questions, he listned, unlike most car salesmen! Drove back to the shop to discuss business and Ryan closed the deal. Marino had a folder with all the information in from my original conversation with Adreanna. He did not try to get me to finance through Marino just listned to me and closed the deal and I was off in my new Jeep. Great experience no doubt about it and would go back again More

They were so shady!!! 3 dudes sat with me in a small They were so shady!!! 3 dudes sat with me in a small confined room, they never allowed me to speak anything. Never did they work out with me the ca They were so shady!!! 3 dudes sat with me in a small confined room, they never allowed me to speak anything. Never did they work out with me the car price. they just told me the price but never showed me how it rose a lot. they even asked for my SSN for a credit check. & when i was walking out, they tried to trick me into making a deposit for a car i never wanted, they didn't even allow me to see what i wanted. Don't go there, i complained & got no reply More

We would like to share the wonderful experience we received in purchasing our second Jeep Grand Cherokee at Marino. They make it a stressfree process. Not only is it our second purchase, but we also received in purchasing our second Jeep Grand Cherokee at Marino. They make it a stressfree process. Not only is it our second purchase, but we also have our cars service at Marino. They provide great customer service, friendly environment and employees take the time to get to know their customers. We think it is worth the 44 miles each way to get there. If you're looking for a new Chrysler, Jeep or Dodge, I highly recommend going to Marino in Chicago. Thank you Marino! More

I love automobiles; I detest going to purchase them. I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with L I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with Lauren to the “have-a-safe-trip” handshake with Dan. I went on-line searching in five states. I live in MI so I first searched throughout all of Mi. Then onto OH (my daughter lives in Columbus), PA (my son lives in Pittsburgh), then IN and ILL. When I saw the price for the 2011 Jeep Overland Jeep GC which noone else would offer. I called to check it out. Tony took the time over the two weeks (cheerful, polite, positive and helpful each time I called) answering any question I had, making sure I understood all the information he gave me. I was from out-of-state (404 miles away); he could have easily blown me off being from another state and not sure if I would purchase vehicle from him. That impressed me! When I flew in from little Pellston airport to huge O’Hare, they had a driver waiting there to pick me up - ON TIME. I did not have to wait! They had my vehicle prepped and ready for me to go once all necessary the papers were signed. I have encouraged people in my area who are interested in purchasing a CJD to consider Marino’s (sorry MI). I will return to Marino’s again when I am in the market for a vehicle! Pastor Budd More

We purchased a car from them a few months back. Our experience with them was top notch form start to finish. The staff was extremely helpful and professional from the person who answered the phones to experience with them was top notch form start to finish. The staff was extremely helpful and professional from the person who answered the phones to the finance guy who closed our sale. We appreciated the honesty, and willingness to work a deal with us without any game playing. I despise the "car sales negotiations" and the back and forth. I gave them a number to work with and they hit it - hence a sale. I would highly recommend purchasing a car from them. More

I was nothing but impressed with the Marino dealership. I was nothing but impressed with the Marino dealership. I recently bought a 2010 Jeep Patriot from them and let me say, it was nothing but excepti I was nothing but impressed with the Marino dealership. I recently bought a 2010 Jeep Patriot from them and let me say, it was nothing but exceptional service, great pricing, friendly service, and going the extra mile to make sure they did everything right. I did a lot of research on finding a great deal on a Jeep and they came up with the best pricing within 5 states of what I was looking for. The price was amazing and FAIR, they were able to find a rate I was comfortable with, and the Jeep was in superb shape! The salesman's name was Frankie and he was polite and accomodating. Negotiations were not bothersome and professional which to me is a reason to make a deal period! No "good cop, bad cop" jockeying what so ever. After getting the car I talked with Tony in finance and about getting add ons with the car. He gave me numerous options to help fit into my budget, go the car financed without hassle, and gave me great advice on follow ups with parts, washes, and additional services. I went back last week and Tony and Frankie both remembered who I was, said my name, which I was impressed with, and asked how everything was going. Tony made sure that the parts and add ons I was now ready to get added would be fair pricing and if he felt I could get it done better and cheaper somewhere else he was HONEST about it. How can you beat that out of a dealership. I've had 2 friends go and check out Jeep's there and they have had identical experiences. Marino's does a great job and I can not recommend them enough! I look forward to going back to Marino's whenever I need help with anything! More

Had a great experience at Marino CJD! From my first phone call to leaving with my new Jeep everyone was knowledgeable and friendly. Took the time to go over everything and make sure I was understanding all m call to leaving with my new Jeep everyone was knowledgeable and friendly. Took the time to go over everything and make sure I was understanding all my options when it came to selecting a new car. I would tell anyone thinking of buying a new or used car to check with Marino first because you won’t have to check with anyone else. Great dealership I will be back for my next car. More

I would HIGHLY, HIGHLY, HIGHLY recommend Marino Chrysler Jeep Dodge. Unlike many of the other dealerships I went to, they were patient and professional. They knew I was a female first time car buyer and did Jeep Dodge. Unlike many of the other dealerships I went to, they were patient and professional. They knew I was a female first time car buyer and did not take advantage of me. They took their time showing me every used car and trying to make them work for my limited budget. They were honest and re-worked my loans to get the best deal possible. I was so impressed with Cezary and his sales technique. It was no pressure and he told me honestly what he would do in my situation and understood my concerns. He was a great resource for me. I went in looking for a used car and by my choice, I purchased a brand new car - their savings and perks were so great it just made more sense and actually saved me money. When you go to get your car, ask for Cezary. He is the nicest, most patient salesman I have ever met. He bent over backwards to show me every single car and color choice multiple times until he was sure I was a happy camper. This whole Marino team are the best people I have ever had a transaction with. I wish every single one of my friends needed a car for work like I do so I could send them all their for the same great experience. I went back to visit Cezary today and could not be happier with my new car! This is the only place I will ever buy a car from again, I'm a lifer! PS. I forgot to mention...they did all of the license plate attaching for me so I didn't have to wait at the DMV downtown. It was a full service deal. The only thing I had to do after they all stayed open late to help me was drive off the lot with a smile on my face and buy my city sticker the next morning. They rolled in all the fees in the price they quoted me and took care of all of the annoying, time consuming tasks that I thought would take me a week to complete. 10 STARS!!! Thanks Cezary, Russ, and Tony! More

This young man helped so much to make this sale possible. He had complete knowlege of the jeep I puchased, explained the waranty in plain english and was so patient with me. When I need service I will call He had complete knowlege of the jeep I puchased, explained the waranty in plain english and was so patient with me. When I need service I will call him first for assistance even though he is in sales. Thank you again, Kathleen c More