Marino Chrysler Jeep Dodge

Had a terrible experience with Marino Dealership and would like to share with those shopping around to avoid this place. I purchased a 2017 Jeep Grand Cherokee there and recently took it in for what I would like to share with those shopping around to avoid this place. I purchased a 2017 Jeep Grand Cherokee there and recently took it in for what I was told, just a tune-up. After an evaluation, I was told I needed a head gasket, right cylinder with an estimate of $3500 for repairs. I decided to see if maybe it would be better to just trade-in my truck for something newer. The cost was ridiculously high, and I decided to just have it worked on. The service from the Marino staff took a turn towards me, once I decided not to get tied-down on another loan. I was not given a service appointment until 1 week later, and only after I insisted. I was given a service appointment for 8/15 at 7am, and when I called to check in, was told the technician did not get in until 9am, and already had a job assigned to him. My vehicle was not looked at until 8/18, if it was even really looked at. By that date, the tune-up I originally came in for, turned into an engine replacement, 2 burned out batteries, on top of the head gasket and cylinder repair, an estimated $17k estimate. I have been told by other people; this is typical of this dealership. They are very dishonest. They cut a wire from my truck to override the gear and put into neutral and move out of their way on 8/26. I find it difficult to believe my truck was evaluated at any point. Avoid this place, the staff is dishonest. More

Dan Kolijovic at Marino Jeep made buying my car a wonderful experience. Everyone at Marino was super attentive and made the buying process an ease. wonderful experience. Everyone at Marino was super attentive and made the buying process an ease. More

It was an excellent service and Jose was very kind helping me find a good car for me thank you very much appreciate your help and the Manager was very friendly and kindly person also God Bless your bu helping me find a good car for me thank you very much appreciate your help and the Manager was very friendly and kindly person also God Bless your business and thanks for make me happy with my new car 🙏😊👍🏽 More

Always great to come out to Marino and love the people here and couldn’t be more hospitable and welcoming!! Thank you Marino and team here and couldn’t be more hospitable and welcoming!! Thank you Marino and team More

Amazing place to visit! ! Thank you Marino and team!! This team is always welcoming! Thank you again ! Thank you Marino and team!! This team is always welcoming! Thank you again More

Excellent start to finish. First time car buyer they explained everything clear and were fair. Would recommend. First time car buyer they explained everything clear and were fair. Would recommend. More

Dan was very helpful and made the process easy. He kept us posted regarding our car order. He knows the car well abd could answer all of our questions. He kept us posted regarding our car order. He knows the car well abd could answer all of our questions. More

The customer service was excellent. Very friendly and professional. Explained everything went above and beyond to make us comfortable. Very friendly and professional. Explained everything went above and beyond to make us comfortable. More

Muchas gracias Juan Carlos es nuestro cuarto vehículo contigo. Siempre muy agradable verte muy contento siempre por tu servicio tu empeño y desempeño al realizar un buen trabajo siempre te vamos a recome contigo. Siempre muy agradable verte muy contento siempre por tu servicio tu empeño y desempeño al realizar un buen trabajo siempre te vamos a recomendar con toda nuestra familia amistades. Muchas gracias nuevamente por tus atenciones More

Great dealership with a great welcoming vibe. JC is an excellent dealer that truly cares about his customers and is very knowledgeable. Highly recommend! JC is an excellent dealer that truly cares about his customers and is very knowledgeable. Highly recommend! More