
Marine Chevrolet
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 306 reviews
I called to see if the vehicle was available and was told it was. I went to look at it and when I arrived, I was told that it was not available for some reason and was then offered another higher priced ve it was. I went to look at it and when I arrived, I was told that it was not available for some reason and was then offered another higher priced vehicle. I was not very happy and made it known. This is not a good business practice to lure people in with a cheap vehicle and then try to offer them a more expensive vehicle. I will not shop there again!! More
Great service, experience, and kept me informed on the vehicle that I ordered. I would specifically like to mention how impressed I was by the staff but the finance manager (Burke Gardner) made the proces vehicle that I ordered. I would specifically like to mention how impressed I was by the staff but the finance manager (Burke Gardner) made the process seem easy. Great organization. Ashley Lish More
Marine Chevrolet has always treated me good, and Andrea is very nice and professional. I will continue to get my services done there, as long as the timing is right for me. is very nice and professional. I will continue to get my services done there, as long as the timing is right for me. More
After my car sat at the manufacturing plant for several months, The General Manager Michael Hoopes stepped and and made things happen. The car has finally arrived at the dealership and it will be shipp months, The General Manager Michael Hoopes stepped and and made things happen. The car has finally arrived at the dealership and it will be shipped to me promptly. What had been a frustrating experience is now turned into a very positive experience. In the end the dealership stepped up and provided a great customer service. Unfortunately I think the dealers get a bad rap when most of these issues are out of their control. More
Best service department I've ever dealt with. From Jr at the front desk to tim my mechanic, I couldn't ask for a better experience. Definitely will be using them in the future From Jr at the front desk to tim my mechanic, I couldn't ask for a better experience. Definitely will be using them in the future More
Very satisfied with the service I received. I would Definitely take my car again for service. I would Definitely take my car again for service. More
Great job! Work was done on schedule and part works great! Great team work. !!! Excellent. Work was done on schedule and part works great! Great team work. !!! Excellent. More
Fantastic! !!!! Everyone was professsional knowledgeable , helpful since I was stranded. Car was done early too. I hope not to have situation like that again,bu !!!! Everyone was professsional knowledgeable , helpful since I was stranded. Car was done early too. I hope not to have situation like that again,but I know now where to now. Thanks, marine chevrolet service department!!!!!!! More
Update: 5/6/22 I wish you could give negative star reviews. This situation got even worse after the fact. I received a call from the Service Manager to schedule them to pick up my vehicle and return reviews. This situation got even worse after the fact. I received a call from the Service Manager to schedule them to pick up my vehicle and return it to me. Willing to give them a second chance to correct this wrong. I was "ASKED" to change my review below in order for them to service my car. While he was talking over me and getting rude, because I said no it will be changed once they do as promised. He rudely explained my review reflects them as a whole. Well when one member of the TEAM fails you all fail. And he just made it even worse. Corp Office was on the call listening to the entire conversation, and they were not pleased at all. Needless to say, my review still stands firm. Even though my previous service with Mr. Andrew was excellent. That one bad apple will always spoil the entire bag. I'll NEVER do business with them again. As a woman, if you want to be talked at, disrespected and treated as if you know nothing, then this is the place for you. 4/18/22: As long as Andrea in the service department is still working at this location I will not bring my money or my business there. The way I was just treated this morning by her was rude, nasty and unprofessional. She walked away from me TWICE after I was speaking with her about their mess up. NOT ONCE did she try to accommodate the issue they created, she didn't want to help, nor did she try to even give alternate options. Even after that she started to argue at me from behind the counter, while I was speaking with someone else. Mind you she already had my car pulled back to the front, and gave me my key as if they were not going to service me. I refuse to be treated and handled as if I caused the issue or problem the way I was handled today. As long as she continues to work there I will take my business else where, cause that means this location condones in her behavior I will spend my money somewhere else. More
Enjoyed our transaction at marine Chevrolet. Branden was awesome at finding us our new surburban. We were just looking for a vehicle and he found us the perfect vehicle at the right price. Thank Branden was awesome at finding us our new surburban. We were just looking for a vehicle and he found us the perfect vehicle at the right price. Thanks again. More