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Marine Chevrolet

Jacksonville, NC

4.4
295 Reviews

1408 Western Blvd

Jacksonville, NC

28546

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Showing 295 reviews

September 01, 2022

Great service, experience, and kept me informed on the vehicle that I ordered. I would specifically like to mention how impressed I was by the staff but the finance manager (Burke Gardner) made the proces More

by ashley.lish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burke Gardner
August 15, 2022

Marine Chevrolet has always treated me good, and Andrea is very nice and professional. I will continue to get my services done there, as long as the timing is right for me. More

by Al.knowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
August 03, 2022

After my car sat at the manufacturing plant for several months, The General Manager Michael Hoopes stepped and and made things happen. The car has finally arrived at the dealership and it will be shipp More

by Troy MacMiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alford Michael Hoopes Tommy Snowdon
July 05, 2022

Best service department I've ever dealt with. From Jr at the front desk to tim my mechanic, I couldn't ask for a better experience. Definitely will be using them in the future More

by mikedzepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr , Tim mechanic , Crystal Massie
Jul 07, 2022 -

Marine Chevrolet responded

Hi, Mike! Thanks for taking the time to share your positive experience. We truly appreciate it!

Jul 07, 2022 -

mikedzepp responded

I give praise when due, and you guys have been great to deal with. You can be sure , when I need to get more work done I will be back. Thanks for doing me right, in this day and age , thats not always the case

May 28, 2022

Very satisfied with the service I received. I would Definitely take my car again for service. More

by cmorris5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin McKinney, Crystal Massie
May 23, 2022

Great job! Work was done on schedule and part works great! Great team work. !!! Excellent. More

by Sbryan011554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin McKinney, Crystal Massie
May 25, 2022 -

Marine Chevrolet responded

Hello, thank you for the feedback. We are delighted that you had a wonderful visit here at Marine Chevrolet. We look forward to seeing you again!

April 26, 2022

Fantastic! !!!! Everyone was professsional knowledgeable , helpful since I was stranded. Car was done early too. I hope not to have situation like that again,bu More

by bdr2440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 27, 2022 -

Marine Chevrolet responded

Hello, we appreciate the great review! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

April 25, 2022

Update: 5/6/22 I wish you could give negative star reviews. This situation got even worse after the fact. I received a call from the Service Manager to schedule them to pick up my vehicle and return More

by lillmamma02
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrea Service Dept
April 10, 2022

Enjoyed our transaction at marine Chevrolet. Branden was awesome at finding us our new surburban. We were just looking for a vehicle and he found us the perfect vehicle at the right price. Thank More

by Lance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden
Apr 14, 2022 -

Marine Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 17, 2022

don't normally leave reviews but I received the worse service today. Dropped my vehicle off at 750 for a factory lift installation. At 912am the service advisor called to let me know tec is working on More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abigail
Apr 02, 2022 -

Marine Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (910) 455-2121 so we can work towards a resolution.

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