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Marine Chevrolet

Jacksonville, NC

4.5
297 Reviews
WELCOME TO MARINE CHEVROLET Eastern Carolina's Truck Capital For over 70 years, our Chevrolet dealership in North Carolina, one of the best Jacksonville car dealerships, has served the Jacksonville community, providing a wide selection of new and pre-owned vehicles, but also auto service and auto loan financing. For these reasons, we’re the trusted dealership for many residents of Swansboro, Sneads Ferry, and Camp Lejeune. Our customers value our friendly customer service and the expertise of our staff. So regardless of if you’re on the hunt for a new Corvette, or need a tune-up for your Malibu, we’re the Chevrolet dealership with new and used cars for sale in Jacksonville that can handle all of your needs.
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1408 Western Blvd

Jacksonville, NC

28546

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Showing 297 reviews

September 05, 2024

Rumor Campbell was amazing. He has been so supportive!! He has reached out to me especially with the check engine issue More

by anitamother2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Akahsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rumor Campbell
Sep 05, 2024 -

Marine Chevrolet responded

Thank you for your kind words about Rumor! We’re thrilled to hear that he provided you with excellent support, especially regarding your check engine issue. At Marine Chevrolet, we strive to ensure our customers feel taken care of throughout their experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

July 12, 2024

Isabelle was great. She was easy to work with and understood my wants and needs without being too pushy. She is a great asset to Marine Chevy. Thank you once again! More

by Jane Doe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabelle Acevedo
Jul 15, 2024 -

Marine Chevrolet responded

Thank you for choosing Marine Chevrolet and for acknowledging Isabelle's exceptional service. I am thrilled to hear that Isabelle was attentive to your needs and provided a positive experience. I appreciate your kind words and look forward to assisting you again in the future. Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

June 15, 2024

My salesperson, Kevin Boyer will always be my salesman. He is a very professional and personable man to deal with. He answered all of my questions and dealt with outstandingly well. More

by Alfordrh2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Fuelleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kourtney Ezzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Boyer, Casey and the whole service department
Jun 18, 2024 -

Marine Chevrolet responded

Thank you for choosing Marine Chevrolet and for sharing your positive experience with us, Alford. We are thrilled to hear that Kevin provided you with professional and personable service, answering all your questions. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

May 28, 2024

I got an oil change and tire rotation. When they did the rotation the front and rear tire pressure are off. The front tire pressure is the rear and the rear is the front. If they did a tir More

by joseph.johnson04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 30, 2024 -

Marine Chevrolet responded

Thank you for sharing your experience with us, Joseph. I appreciate your feedback regarding the tire pressure after your oil change and rotation. We strive to provide top-notch service at Marine Chevrolet, and we regret any inconvenience you faced. Your concerns are valid, and I would like to ensure this issue is resolved promptly. Please feel free to contact me so I can address this matter and work towards a satisfactory solution. Thank you again for bringing this to my attention. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

May 08, 2024

Allison in service is always top notch! She always goes above and beyond! I don't use anyone else in the Service Center at Marine Chevrolet. More

by cdbetteridge2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Floyd
May 10, 2024 -

Marine Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Allison and our team were able to go above and beyond for you. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

March 05, 2024

Customer service was outstanding from start to finish. I was provided up to date status and out the door cost. Thank you Casey and a huge thank you to Eric. GREAT TEAMWORK!!! More

by Tony0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 07, 2024 -

Marine Chevrolet responded

Hi Tony, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 14, 2024

Isabelle Acevedo was extremely helpful and a pleasure to work with. I would highly recommend her to anyone looking for a new set of wheels. ACR More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabelle Acevedo
Feb 16, 2024 -

Marine Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Isabelle was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

February 13, 2024

Brought my 2020 silverado in for a scheduled maintenance and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit More

by Kikidemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Marine Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 08, 2024

After 5 visits and an extra $1200. to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I hav More

by crkeel
Workmanship
Recommend Dealer
No
Employees Worked With
Drew
Feb 09, 2024 -

Marine Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 06, 2024

Excellent service. Everything from the front desk, service, managers, and salesmen were friendly. Definitely recommend. More

by acoriacb
Recommend Dealer
Yes
Employees Worked With
Isabelle Acevedo
Feb 07, 2024 -

Marine Chevrolet responded

Your compliments and kind words mean so much to me and my team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

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