Marin Subaru

Great efficient service! Friendly staff that are good at what they do. Clean and pleasant facility. Friendly staff that are good at what they do. Clean and pleasant facility. More

The Sales and Support crew at Marin are totally dedicated to making this a smooth sales experience. There was never any hard sell or "talk to my manager" discussion. Eugene and Will are knowledgeable and f to making this a smooth sales experience. There was never any hard sell or "talk to my manager" discussion. Eugene and Will are knowledgeable and friendly throughout the entire sales cycle. I received my 2024 OBW early and communication was stellar. More

My wife and I have been very satisfied Marin Subaru customers for over 30 years. We feel like family. Eugene, Fabio and Devrie are the best, as is Mario in service. We've only purchased one other (non- customers for over 30 years. We feel like family. Eugene, Fabio and Devrie are the best, as is Mario in service. We've only purchased one other (non-Subaru) vehicle from another dealership. Sales and service there is painful by comparison! More

We have always received excellent service at the San Rafael Subaru dealership We will continue to take our car to them Rafael Subaru dealership We will continue to take our car to them More

It was very easy buying a car there we were in and out in less than an hour less than an hour More

Great service, helpful and friendly advisors. Eugene was very nice. Would recommend this dealership to a friend. Eugene was very nice. Would recommend this dealership to a friend. More

This review is about the service dept. Came in with a CVT issue and routine maintenance needs. The techs dismissed my CVT concern with unrelated explanation. CVT Issue kept getting worse Came in with a CVT issue and routine maintenance needs. The techs dismissed my CVT concern with unrelated explanation. CVT Issue kept getting worse until car became underivable two months later. As for the routine maintenance part, the service performed tasks that I had not requested, and failed to perform tasks that I had asked for, and charged me for things that I didn't request as well. As for CVT issue, sadly I was *66 miles* out of warranty and Subaru of America didn't cover the repair or even half. Moral of the story, don't buy a Subaru because the company doesn't stand behind their product and warranty. And never go to Marin Subaru, they are an incompetent bunch that will cost you money, time, and grief. More