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Marin Subaru

San Rafael, CA

4.9
68 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 68 reviews

April 09, 2024

Mario makes the dealership look good. Mario is polite, knowledgeable, competent and friendly. I felt comfortable leaving my car with Mario. I knew my car was in safe hands More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Apr 09, 2024 -

Marin Subaru responded

Angela, we're delighted to know that Mario provided you with such a positive experience at Marin Subaru. We appreciate your trust in us and look forward to serving you again!

April 05, 2024

Very professional. Customer focused. Made good use of my time and transportation needs. Good choice for service. More

by elwoodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Mario, courtesy car agent and parts department man.
Apr 08, 2024 -

Marin Subaru responded

We appreciate your positive feedback! Our team at Marin Subaru always aims to provide professional, customer-focused service. We're glad we could meet your needs and look forward to serving you again in the future.

March 30, 2024

Excellent dealership! Every aspect of this business is related to customer service. We had a problem getting parts we needed for repair and Victoria immediately set us u More

by ggbhtddave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Marie Bian
Apr 01, 2024 -

Marin Subaru responded

We're delighted to know that Victoria and the rest of our team at Marin Subaru were able to provide you with excellent service! We always aim for a seamless experience. Thanks for your kind words, we appreciate it!

March 29, 2024

Hans was helping me find my car , when all in the color I wanted was sold out his manager helpet him. And I got my car. Very happy More

by brittmasad
Recommend Dealer
Yes
Employees Worked With
Hans Wagner
Mar 29, 2024 -

Marin Subaru responded

We're so glad to know that Hans and our team at Marin Subaru could assist you in finding the perfect car. Enjoy your new ride!

March 26, 2024

The staff was very professional and efficient. The service was very good and the customer waiting area was comfortable and set up for both people waiting who were casually passing the time and for More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Marie
Mar 27, 2024 -

Marin Subaru responded

Charles, we're glad to know you found our team professional and efficient at Marin Subaru! It's great to hear that our waiting area is comfortable for everyone — thanks for your feedback!

March 09, 2024

The team at Marin Subaru were pleasant and professional throughout our car buying experience. We highly recommend that you buy your next car from Marin Subaru. More

by richardcarson73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Elvenia and Irving Chen
Mar 11, 2024 -

Marin Subaru responded

Richard, we're so glad to know you had a pleasant and professional experience with our team at Marin Subaru. We appreciate your recommendation!

March 08, 2024

Marin Subaru servicing was great. I was treated with respect and informed as to what would be done and how much the bill would probably be, which was correct. I cannot more highly r More

by teliskat
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 08, 2024 -

Marin Subaru responded

We're glad to know that you had a great experience with our service team at Marin Subaru! We always aim for transparency and respect in all interactions, so it's wonderful to see this reflected in your visit. Thanks for the high recommendation!

March 03, 2024

I had a great experience with Alfie, his knowledge and well manners helped me to choose a right vehicle and closed the deal quickly. Very pleased to meet him. I give him 5 stars and definitely recommend h More

by Baniesholeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfie Leandro
Mar 04, 2024 -

Marin Subaru responded

We're so glad to know that Alfie was able to assist you in finding the right vehicle at Marin Subaru! It's wonderful hearing about your continued positive experiences with us since 2014. Enjoy your new Subaru Outback and thank you for recommending our team!

February 05, 2024

The advisor, Mario, quickly understood the problem with my Outback and what paperwork was needed to email to the national office of Subaru. When the part was delivered to Marin Subaru, I was contacted and More

by smo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 06, 2024 -

Marin Subaru responded

We're glad to know that our team, especially Mario, was able to assist you efficiently with your Outback's issue at Marin Subaru. We always aim for honest and reliable service! Thanks for sharing your experience.

February 02, 2024

As always, reg maintenance went smoothly, all was clearly explained/ rec’d car back earlier than expected More

by Nomad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 04, 2024 -

Marin Subaru responded

We're glad to know your maintenance visit at Marin Subaru went smoothly and was efficient. We always aim for clear communication and timely service. Thanks for the positive feedback!

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