
Marin Subaru
San Rafael, CA
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As a VIP customer and having already "built" the car I wanted there was no sales pressure to upgrade to expensive unnecessary options. I wanted a 2024 model Outback Wilderness but learned that the fac wanted there was no sales pressure to upgrade to expensive unnecessary options. I wanted a 2024 model Outback Wilderness but learned that the factory was then retooling for the 2025 models. Marin Subaru found what I wanted at another dealership but without the trailer towing package I wanted. Marin Subaru secured the vehicle and installed the towing package. Probably more costly than had it been factory installed. I worked with Jon Elvenia at the dealership. Jon was very personable and knowledgeable about the Outback Wilderness model. A delight to work with! I should point out that I am a pilot and have flown aircraft with much less complicated systems than the Outback Wilderness. The manuals for the systems are more than 3 inches thick and more than a daunting and time consuming task to plod through. I and my children have owned numerous Subarus since the 1970s and love what they are all about. More
Hans was courteous, knowledgeable and respectful throughout the process. It was a pleasure working with him. I never felt pressured or hurried and ended up buying what I went there for. Without any throughout the process. It was a pleasure working with him. I never felt pressured or hurried and ended up buying what I went there for. Without any qualms I recommend him & Marin Subaru. More
The service advisor was very professional and friendly. He understands what I needed and was able to help me on things that needs to be done on my car. He understands what I needed and was able to help me on things that needs to be done on my car. More
Fabio made our Subaru buying experience pleasant and easy. There was no haggling over price and they had exactly the car I wanted. Fabio made me a deal I couldn't refuse and had the car and paperwork re easy. There was no haggling over price and they had exactly the car I wanted. Fabio made me a deal I couldn't refuse and had the car and paperwork ready for me at the agreed upon time the next day. I highly recommend both Fabio and Marin Subaru. More
Victoria (My service advisor) was absolutely the best. Could not have been more attentive and professional. She listened as I described the problem with my Subaru and made sure my car problem was solved. Could not have been more attentive and professional. She listened as I described the problem with my Subaru and made sure my car problem was solved. The Dealership is so very fortunate to have her as one of their representatives. More
Came in for my first service and was very happy with service by Bruno They did exactly what they promised and got the car out when they said they would service by Bruno They did exactly what they promised and got the car out when they said they would More