
Marin Subaru
San Rafael, CA
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Sales process was prolonged with a new person and a change in software. Good service. They fixed a forgotten tire rotation and a number of warranty items very quickly. Even getting my vehicle back be change in software. Good service. They fixed a forgotten tire rotation and a number of warranty items very quickly. Even getting my vehicle back before the scheduled time. They did forget to install my license plates. More
Service Advisors Bruno Santos and Mario Rodriguez always provide outstanding service! I also have been very pleased with the mechanical team’s skills and service as they have worked on my Subarus (Outback, provide outstanding service! I also have been very pleased with the mechanical team’s skills and service as they have worked on my Subarus (Outback, Forester, cross Trek). More
Amazing customer service~ Bruno provided the royal treatment, taking me in immediately for my car service, providing me with a loaner and wrapping up with washing my car. I purchased the extended mai treatment, taking me in immediately for my car service, providing me with a loaner and wrapping up with washing my car. I purchased the extended maintenance and warranty package when I bought my car and Marin Subaru has lived up to their word on providing wonderful service.. More
Good job. Friendly service advisor…. answered all my questions. Oil/filter change and standard inspections for 6000 mile service. (Oil/filter change was free a Friendly service advisor…. answered all my questions. Oil/filter change and standard inspections for 6000 mile service. (Oil/filter change was free as part of the purchase bonus.) Five tire rotation and set of tire sensors. $55— reasonable cost. Will be back for future service. More
I purchased my first Subaru from Marin Subaru in 2004. Since then, I bought 2 Outbacks, in 2012 and 2021. The vehicles have always been serviced by the dealership. My preferred contact for service is Mar Since then, I bought 2 Outbacks, in 2012 and 2021. The vehicles have always been serviced by the dealership. My preferred contact for service is Mario who does an excellent job as a service advisor. More
Victoria was very helpful and informative. She is very customer focused, courteous and took the appropriate amount of time in our conversations She is very customer focused, courteous and took the appropriate amount of time in our conversations More