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Marin Subaru

San Rafael, CA

4.9
75 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 75 reviews

October 10, 2024

I purchased my first Subaru from Marin Subaru in 2004. Since then, I bought 2 Outbacks, in 2012 and 2021. The vehicles have always been serviced by the dealership. My preferred contact for service is Mar More

by ALandKATHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Oct 10, 2024 -

Marin Subaru responded

Al and Kathe, thank you for your continued trust in Marin Subaru and for highlighting Mario's excellent service! We're delighted to have been part of your Subaru journey over the years. We are looking forward to assisting with any future needs!

October 04, 2024

Victoria was very helpful and informative. She is very customer focused, courteous and took the appropriate amount of time in our conversations More

by Rasdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 04, 2024 -

Marin Subaru responded

We're delighted to hear that Victoria provided such helpful and informative service at Marin Subaru. Our team is dedicated to ensuring a positive experience, and it's great to know she hit the mark! Thank you for sharing your feedback with us.

October 03, 2024

Outstanding Performance was excellent was the best service experience I had in years thanks for your support More

by shgass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 04, 2024 -

Marin Subaru responded

We're delighted to hear that you had an excellent service experience with us at Marin Subaru! Thank you for your kind words and support. We look forward to serving you again in the future!

September 27, 2024

Marin Subaru is always helpful, professional and friendly! Big thanks to Victoria in service for being so kind after my mishap with a concrete median! She was reassuring and knowledgeable in when le More

by Leslie Sing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 29, 2024 -

Marin Subaru responded

Leslie, we're delighted to hear that Victoria and the Marin Subaru team provided such reassuring and professional service. Thanks for sharing your experience!

September 26, 2024

Marin Subaru staff is very professional. They are on time and were very considerate to loan me a car for a few hours. More

by pbs13039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Sep 27, 2024 -

Marin Subaru responded

Thank you for the positive feedback! We're glad to hear our team at Marin Subaru provided professional and considerate service. We appreciate your support!

September 25, 2024

As a VIP customer and having already "built" the car I wanted there was no sales pressure to upgrade to expensive unnecessary options. I wanted a 2024 model Outback Wilderness but learned that the fac More

by chgall
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Elvenia
Sep 25, 2024 -

Marin Subaru responded

We're delighted to hear that Jon and the Marin Subaru team were able to meet your needs for the Outback Wilderness. We appreciate your loyalty over the years and are glad we could assist with securing and outfitting your vehicle! Enjoy all those adventures ahead!

September 17, 2024

Hans was courteous, knowledgeable and respectful throughout the process. It was a pleasure working with him. I never felt pressured or hurried and ended up buying what I went there for. Without any More

by berbur
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hans
Sep 17, 2024 -

Marin Subaru responded

Thank you for the recommendation! We're delighted to hear that Hans provided a courteous and pressure-free experience at Marin Subaru. Enjoy your new vehicle, and we appreciate your support!

September 04, 2024

Both Ashley and Carrie were friendly, very professional and helpful ! Marin Subaru is well represented! Robert Boudoures9 More

by Boudoures, Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Axume, Carrie Sinai
Sep 04, 2024 -

Marin Subaru responded

Bob, we're delighted to hear that Ashley and Carrie provided you with friendly and professional service at Marin Subaru. Thanks for the great feedback!

August 29, 2024

The salesperson was highly informed and patient with us. Hi took into account our preferences without pressuring us. More

by Speedskater99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hans and Bruce
Aug 29, 2024 -

Marin Subaru responded

We're delighted to hear that our salesperson provided a knowledgeable and pressure-free experience at Marin Subaru. Thanks for sharing your positive feedback!

August 29, 2024

The service advisor was very professional and friendly. He understands what I needed and was able to help me on things that needs to be done on my car. More

by cil1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Aug 30, 2024 -

Marin Subaru responded

We're glad to hear that our service advisor at Marin Subaru provided you with professional and friendly assistance. Thanks for sharing your positive experience!

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