Marin Subaru
San Rafael, CA
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I purchased my first Subaru from Marin Subaru in 2004. Since then, I bought 2 Outbacks, in 2012 and 2021. The vehicles have always been serviced by the dealership. My preferred contact for service is Mar Since then, I bought 2 Outbacks, in 2012 and 2021. The vehicles have always been serviced by the dealership. My preferred contact for service is Mario who does an excellent job as a service advisor. More
Victoria was very helpful and informative. She is very customer focused, courteous and took the appropriate amount of time in our conversations She is very customer focused, courteous and took the appropriate amount of time in our conversations More
Marin Subaru is always helpful, professional and friendly! Big thanks to Victoria in service for being so kind after my mishap with a concrete median! She was reassuring and knowledgeable in when le friendly! Big thanks to Victoria in service for being so kind after my mishap with a concrete median! She was reassuring and knowledgeable in when letting me know that I had not caused major damage as I feared! More
As a VIP customer and having already "built" the car I wanted there was no sales pressure to upgrade to expensive unnecessary options. I wanted a 2024 model Outback Wilderness but learned that the fac wanted there was no sales pressure to upgrade to expensive unnecessary options. I wanted a 2024 model Outback Wilderness but learned that the factory was then retooling for the 2025 models. Marin Subaru found what I wanted at another dealership but without the trailer towing package I wanted. Marin Subaru secured the vehicle and installed the towing package. Probably more costly than had it been factory installed. I worked with Jon Elvenia at the dealership. Jon was very personable and knowledgeable about the Outback Wilderness model. A delight to work with! I should point out that I am a pilot and have flown aircraft with much less complicated systems than the Outback Wilderness. The manuals for the systems are more than 3 inches thick and more than a daunting and time consuming task to plod through. I and my children have owned numerous Subarus since the 1970s and love what they are all about. More
Hans was courteous, knowledgeable and respectful throughout the process. It was a pleasure working with him. I never felt pressured or hurried and ended up buying what I went there for. Without any throughout the process. It was a pleasure working with him. I never felt pressured or hurried and ended up buying what I went there for. Without any qualms I recommend him & Marin Subaru. More
The service advisor was very professional and friendly. He understands what I needed and was able to help me on things that needs to be done on my car. He understands what I needed and was able to help me on things that needs to be done on my car. More