Marin Acura

Pleasant Experience Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kra Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kraut. She was professional, prompt, & thorough. She also has a sense of humor which makes the whole service thing a lot more palatable. I won't hesitate to return to Marin Acura, especially if Karen is there to make things go smoothly. Visit her! You won't be disappointed. More

Friendly, prompt and up front! Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for s Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for servicing. More

Best Service Ever! I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I can. When I met her in person, she already knew who I was before I even got out of the car! She's also very personable, friendly, and funny. She's made my experience fast, easy, and feeling relieved. Excellent service! Thanks so much Karen for all your help! More

Karen is hands down, the best service advisor ever. I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny an I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny and personable. I recommend her highly. We go through a lot as consumers in the car business. I wish there were more people like Karen around. More

Outstanding Service - so easy to work with I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. More

What's not to Love? My husband and I have been buying Acura Vehicles from this dealership for 14 years and will continue to do business with them in the future. We are t My husband and I have been buying Acura Vehicles from this dealership for 14 years and will continue to do business with them in the future. We are treated like family and absolutely love every car I have ever purchased or leased from them. I actually look forward to stopping in for my regular maintenance just to say Hi. You will always see an Acura in my garage and it will be from Marin Acura. Love them! More

Top Shelf Customer Service I received amazing customer service from Karen Kraut. She was friendly and very professional, and I look forward to working with her again in the fut I received amazing customer service from Karen Kraut. She was friendly and very professional, and I look forward to working with her again in the future. More

2010 mdx Brought my mdx in for regular maintenance, had a real stressful day and the service writer was very compassionate! Customer service was excellent. I'l Brought my mdx in for regular maintenance, had a real stressful day and the service writer was very compassionate! Customer service was excellent. I'll definitely come bank! More

Fabulous service experience at Marin Acura with Karen I'm a new customer of Marin Acura and was very impressed by my most recent service experience with Karen. She's attentive, detail oriented, personable I'm a new customer of Marin Acura and was very impressed by my most recent service experience with Karen. She's attentive, detail oriented, personable and provides excellent customer service. Thanks Karen for all of your help I appreciate it!!! More

Honest and customer oriented dealership This is the third Acura I have purchased from this dealership. Their attention to detail, high quality customer service and overall satisfaction broug This is the third Acura I have purchased from this dealership. Their attention to detail, high quality customer service and overall satisfaction brought me back every time. I would recommend maroon Acura to my friends and family with confidence. More