Marin Acura

Karen Kraut Karen did a terrific job of coordinating a large amount of work on our 2003 MDX. I had deferred maintenance for a while and Karen helped with a plan Karen did a terrific job of coordinating a large amount of work on our 2003 MDX. I had deferred maintenance for a while and Karen helped with a plan to get things fixed. She has been unfailingly funny, helpful and efficient. More

Recall Service Work Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I leave. Excellent! More

Great Purchase Experience Great purchasing experience with Edmond Kim. He is not only extremely knowledgeable but very passionate about the brand as well. Pricing was fair and Great purchasing experience with Edmond Kim. He is not only extremely knowledgeable but very passionate about the brand as well. Pricing was fair and I wasn't at the dealer all day going back and forth with negotiations. While Edmond was getting the paperwork ready Manny walked me thru very thoroughly all the aspects of my new MDX. They realized my time was valuable and maximized every minute of it while I was there. Great job guys! More

Marin Acura does it again! We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and expertise are top notch and I am totally reassured that she will only have things done that are necessary! More

Super Fast and Friendly Service! This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I r This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I really enjoyed working with her. The service was completed quickly and the price was reasonable. Overall a very good experience! More

Pleasant Experience Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kra Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kraut. She was professional, prompt, & thorough. She also has a sense of humor which makes the whole service thing a lot more palatable. I won't hesitate to return to Marin Acura, especially if Karen is there to make things go smoothly. Visit her! You won't be disappointed. More

Friendly, prompt and up front! Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for s Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for servicing. More

Best Service Ever! I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I can. When I met her in person, she already knew who I was before I even got out of the car! She's also very personable, friendly, and funny. She's made my experience fast, easy, and feeling relieved. Excellent service! Thanks so much Karen for all your help! More

Karen is hands down, the best service advisor ever. I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny an I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny and personable. I recommend her highly. We go through a lot as consumers in the car business. I wish there were more people like Karen around. More

Outstanding Service - so easy to work with I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. More