Marin Acura

Fantastic Service Edmond made the car purchasing experience easy - he listened to what I was looking for, created a few pricing options, and worked closely with me to f Edmond made the car purchasing experience easy - he listened to what I was looking for, created a few pricing options, and worked closely with me to find the best fit that would work for me. He is kind, patient, friendly and a great communicator. This is the second car I purchased from him and I imagine many more in the future. Highly recommend him and Marin Acura! More

Good experience! First time buyer and customer service was great. I felt comfortable as I was going through the process of purchasing a vehicle. I appreciate that I go First time buyer and customer service was great. I felt comfortable as I was going through the process of purchasing a vehicle. I appreciate that I got all my questions answered and that they did not rush me nor did they give me the "pushy" sales person experience. Marin Acura is a friendly atmosphere. More

"Great Experience Buying MDX from Edmond Kim at Marin Acura" We were very fortunate to work with Edmond Kim as we appreciate a less forceful and heavy handed sales approach. Edmond was friendly, most knowledgeab We were very fortunate to work with Edmond Kim as we appreciate a less forceful and heavy handed sales approach. Edmond was friendly, most knowledgeable, and definitely not overbearing on the sales side. He's efficient, helpful and basically a cool guy. It was a most enjoyable experience and we would highly recommend Edmond to anyone. Jean-Pierre Kabbara was most friendly, caring, and helpful, as well... gave us good advice. More

Very pleasant experience I visited Marin Acura after an unpleasant experience at another Acura dealership in the Bay Area. I worked with Edmund Kim to purchase a used Acura R I visited Marin Acura after an unpleasant experience at another Acura dealership in the Bay Area. I worked with Edmund Kim to purchase a used Acura RDX, at a good price. Edmund was friendly, helpful, and candid throughout the process. Well done. More

Great Experience Buying TLX from Edmond Kim at Marin Acura I bought an Acura TLX from Marin Acura a few weeks ago. I test drove all of the usual suspects — BMW 325i, Lexus IS250, Audi A3, even Cadillac ATS — I bought an Acura TLX from Marin Acura a few weeks ago. I test drove all of the usual suspects — BMW 325i, Lexus IS250, Audi A3, even Cadillac ATS — before deciding to buy an Acura TLX. I made the decision based on the combination of driving experience, safety features, reliability, overall value and interior comfort, quiet and luxury. The Acura scored well on all counts. Has been a few weeks and I’m very happy with the purchase. Now let me talk about the buying experience. During the process of test driving candidates, I dealt with lots of salespeople. Didn’t have any absolutely awful experiences, but didn’t have any salespersons I really wanted to give my business. Had been to all of the Acura dealers in the area except Marin Acura. Had negotiated a good price from one of the Acura dealers I’d visited and was ready to buy from him, but was hesitant. I feel like giving a company or salesperson your business is validating their service and I just didn’t feel like anyone had provided the experience that warranted my business. So, I called Marin Acura. I spoke with Edmond Kim. He is not the typical salesperson. He's low-key -- comes across as a nice guy who happens to be selling cars, not a "salesperson." Over the phone we worked out a price and pick-up details. Was super easy. Being a skeptical person I asked him to email me the details so that I’d have everything in writing. Was still wondering whether Edmond would be different once we arrived at the dealer. You know the games that can be played at dealers as the salesperson passes you to the sales manager and so on. Well, I’m happy to report that Edmond in person was the same Edmond as on the phone — knowledgeable, helpful and sincere. Buying the car from Edmond was a great experience; feels like you're buying from a friend who knows a lot about cars. When we arrived to buy and pick up the car, we were happy to find that the car was prepped perfectly. Actually looked even better than any I’d seen in any showroom. If you haven’t seen the TLX in person, it’s a beautiful car. They had it shined, dusted and looking gorgeous. Edmond spent time answering all of our questions and going through how to use the navigation system, etc. He really knows the car and equipment in detail. He’s also very patient in explaining the tricks to getting the most enjoyment out of the car and using the equipment properly. He even told us to feel free to call him or text him on his cell if we ever had any questions. We were impressed! A car is a big purchase, so you will want to do your homework on the car and price. Nothing beats being informed. But don’t discount the value of dealing with the right salesperson. He or she can make the experience satisfying or disappointing. Edmond Kim really made our experience enjoyable. If you're in the market for an Acura, I highly recommend you call or visit Edmond Kim at Marin Acura. Am glad we bought from him. More

Karen Kraut Karen did a terrific job of coordinating a large amount of work on our 2003 MDX. I had deferred maintenance for a while and Karen helped with a plan Karen did a terrific job of coordinating a large amount of work on our 2003 MDX. I had deferred maintenance for a while and Karen helped with a plan to get things fixed. She has been unfailingly funny, helpful and efficient. More

Recall Service Work Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I leave. Excellent! More

Great Purchase Experience Great purchasing experience with Edmond Kim. He is not only extremely knowledgeable but very passionate about the brand as well. Pricing was fair and Great purchasing experience with Edmond Kim. He is not only extremely knowledgeable but very passionate about the brand as well. Pricing was fair and I wasn't at the dealer all day going back and forth with negotiations. While Edmond was getting the paperwork ready Manny walked me thru very thoroughly all the aspects of my new MDX. They realized my time was valuable and maximized every minute of it while I was there. Great job guys! More

Marin Acura does it again! We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and expertise are top notch and I am totally reassured that she will only have things done that are necessary! More

Super Fast and Friendly Service! This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I r This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I really enjoyed working with her. The service was completed quickly and the price was reasonable. Overall a very good experience! More