Marin Acura

Great People, Great Place I went into buying my first car pretty much blindfolded, but immediately after walking into Marin Acura, it was taken off. From previous emails, to te I went into buying my first car pretty much blindfolded, but immediately after walking into Marin Acura, it was taken off. From previous emails, to texting, Ryan helped me throughout the entire process (In 1 Day!). After taking the test drive, I knew it was exactly what I wanted. I met with the finance manager, Jean-Pierre, and he made absolutely sure my lease was exactly what I wanted price wise. A very smooth process as well. And finally, before driving off of the lot, Manny showed me all of the awesome features my new Acura contained! Overall, couldn't have asked for a better experience. I look forward to working with Marin Acura when my lease comes up. Thanks a lot, guys! More

Great Christmas gift ! Best coustomer service ! We were first look buy a MDX , My wife and daughter them very like this suv , They hope that it will become the best Christmas gift , Really a dream c We were first look buy a MDX , My wife and daughter them very like this suv , They hope that it will become the best Christmas gift , Really a dream come true ! Thanks all employees service ! More

What a great day Eddie is amazing, friendly, helpful, and genuine. This was such an easy experience to where there was minimal stress. The entire process was pleasant Eddie is amazing, friendly, helpful, and genuine. This was such an easy experience to where there was minimal stress. The entire process was pleasant - which I had never experienced purchasing a car before. More

great experience from the moment we entered the dealership until today, more than a week later, marin acura, and particularly edmond kim, has ensured that are well tak from the moment we entered the dealership until today, more than a week later, marin acura, and particularly edmond kim, has ensured that are well taken care of. More

Respectful and responsive Let's face it. Buying a car isn't a fun experience. But the folks at Acura Marin made it easier. Eddie was respectful from the first interaction an Let's face it. Buying a car isn't a fun experience. But the folks at Acura Marin made it easier. Eddie was respectful from the first interaction and provided the information asked for at every step of the process. His follow up was impeccable - persistent but not overbearing. Always warm and very conscientious about my time. Danny is truly a product enthusiast and very patient in teaching. Jean-Pierre is a vivacious character and definitely quick and efficient at getting all the paperwork done. When I returned for some additional items, Michelle was also conscientious about ensuring I received what I needed in a timely way. Thusfar, I will gladly bring my new car for service here. More

Service Department was very helpful Went into the Service Department without an appointment to get new windshield wiper inserts. Michelle Martinez assisted me and even asked a service te Went into the Service Department without an appointment to get new windshield wiper inserts. Michelle Martinez assisted me and even asked a service technician to install them for me. They were installed in less than 10 minutes and I was on my way. Quick and painless trip thanks to the efficiency of Michelle Martinez and the service department. More

Respectful, quick, and enjoyable From the very first phone call to the attention to detail of our needs to the personal delivery of a promised part at our door step, Eddie has made my From the very first phone call to the attention to detail of our needs to the personal delivery of a promised part at our door step, Eddie has made my vehicle purchase enjoyable. The night we came in to test drive a vehicle Eddie was sensitive of our tight schedule and was very attentive to our "must haves" for our new vehicle. Eddie also provided us the space we needed to make an educated decision between a few different vehicles we were considering. Eddie's colleague, JP, also made the purchase/lease paperwork efficient by honoring our 45-minute request. Finally, Eddie also delivered a folding mat to my doorstep because the parts department wasn't opened when the car was delivered. Daniel was very informative and patient when educating me on the technology package inside the vehicle and helped me set everything up to personalize my experience with the car. The "no-pressure" intuitive approach by Eddie was second to none and we look forward to future transactions with Eddie and Marin Acura. More

Service Karen is awesome! She is friendly and effecient and professional! I had my service in early November but been too busy to write this reivew. Just Karen is awesome! She is friendly and effecient and professional! I had my service in early November but been too busy to write this reivew. Just a little disappointed for the serivces as I have got a few new scratches on the body of my car after the services and car wash, and they forgot to vacum my back trunk again. More

I was very pleasantly surprised by our experience here. We researched and test drove for months trying to decide on what vehicle we wanted and which met our needs. It included test drives with multiple dif We researched and test drove for months trying to decide on what vehicle we wanted and which met our needs. It included test drives with multiple different vehicles. We eventually settled on the Acura MDX as the best vehicle. We visited multiple dealerships and contacted even more via e-mail. We wanted very specific color combination/packages and several dealers told us the vehicle we wanted didn't exist in Northern California and couldn't be found. We were given decent offers for vehicles that were not our first choice for colors. We figured that if we had to spend over $50,000 for the vehicle, we were going to get the color we wanted. We spoke to Ben over the phone who offered to sell the vehicle below Invoice price and said he could get the exact vehicle we wanted. I have had very poor experiences with other dealerships so I was expecting to get the run around or be told whatever they thought we wanted to hear to get us in the door. We told Ben that we were ready to buy if he could actually get the exact vehicle we wanted. Ben called us back and told us he got the vehicle. Exactly as we had asked for. We went down the next day and dealt with Edmond since Ben was off. They had the exact vehicle that we were looking for and agreed to sell it as Ben had offered. And that beat the next best offer by $1,500. The entire process at the dealership was low key, no pressure. We were treated very well by everyone there. A very refreshing experience compared to some of the dealers we visited. After the purchase, Daniel spent awhile going over all of the technology in the MDX, making sure we were at least somewhat familiar with all of the new gadgets in the vehicle. Daniel did an excellent job but there is so much going on that it was too much to learn everything right then. Daniel gave us his e-mail address and phone number and told us to call or e-mail if we had any questions so he could help us. Everyone at the dealership did a great job and I'd highly recommend Acura of Marin if you are in the market for a new Acura. And we love our new MDX so I'd highly recommend checking them out! More

I recommend Marin Acura for your next luxury car I recently purchased my new Acura from Marin Acura. This is my third purchase from them and I have had nothing but positive experiences dealing with I recently purchased my new Acura from Marin Acura. This is my third purchase from them and I have had nothing but positive experiences dealing with the staff. Most recently I purchased my 2015 RDX from Eddie Gutfield. I made high demands and they were all met with professionalism and friendliness. When I walk into Marin Acura I feel at home. I told Ed I needed to leave within one and half fours and he had me driving away in my new car completely satisfied with my purchase and experience. There was no pressure and no stress. I recommend Marin Acura for your next luxury car purchase! More