Marin Acura

Excellent Dealership and Amazing People We went there to purchase a new Acura TLX 2016. The place is amazing! It was the first time we actually enjoyed buying a car. Not only they went an ex We went there to purchase a new Acura TLX 2016. The place is amazing! It was the first time we actually enjoyed buying a car. Not only they went an extra mile to satisfy our needs, but they actually cared! We had to get a car from another dealer because of very specific options (package, color, etc) we wanted. And they offered us to either pick it up the next day or deliver it to us for free (more than 25 miles from our home). They are a family friendly dealer with a nice kid's room! We got a great price (way below other dealers, for example in Concord and Pleasanton)! They detailed the car and followed up with us couple of times. If you are an Acura fan, this is definitely the best place in Bay Area to shop for your next car! More

Pleasant and Efficient! I started an Internet conversation with Fernando. He was quick to reply and we were able to come to a fair deal. When I went to pick up the car, it I started an Internet conversation with Fernando. He was quick to reply and we were able to come to a fair deal. When I went to pick up the car, it was ready, and as promised. Fernando had a good grasp of the time frame I was under and expedited all phases of finalizing the purchase. Daniel, the IT specialist gave me some good tips on the cars special features. Jean-Paul Kabbara obviously loves what he does! He got all of the financing paperwork done efficiently and answered every question I had. This is the second time I have bought a car from this dealership and I will be back in the future. More

Great Experience! Thanks Edmond! I am so pleased with the overall experience at Marin Acura. Everyone was friendly and kind and obviously loved what they do. I appreciated the lack I am so pleased with the overall experience at Marin Acura. Everyone was friendly and kind and obviously loved what they do. I appreciated the lack of sales pressure and Edmond's incredible knowledge of cars specifically- brands, technology, mechanics and design. He is also immensely patient. Initially I visited the dealership to purchase another used car but it wasn't for me. But after being so impressed with Edmund's friendly and low key demeanor I wanted to work with him again, so returned a few weeks later with some ideas. I am now the proud owner of a beautiful 2013 Acura TL. I'm trying to convince a coworker who will soon look for a new car that he needs to work with the great team, and Edmond in particular, at Marin Acura. Thanks also to Mangit for the tech instruction on my car's features and Fernando for answering my questions while Edmond was running around, and Jean Pierre for his speed, efficiency and good humor. More

Karen did an amazing job! I have had terrible customer service experiences with marin Acura this year. That is until I was helped by karen...she listened to the issue I had wit I have had terrible customer service experiences with marin Acura this year. That is until I was helped by karen...she listened to the issue I had with my car and was understanding and empathetic. She offered a solution right away and helped get my car back to how I wanted it in a timely manner. She is the only service associate I want to deal with from this point forward. Thank you karen! More

Great representatives of the Brand. Everyone we dealt with during our purchase were models of what Acura represents. Smart, capable, knowledgeable, efficient and professional. They made Everyone we dealt with during our purchase were models of what Acura represents. Smart, capable, knowledgeable, efficient and professional. They made the choice to buy and the purchase itself easy. I will definitely come here again for a purchase and for service. The proof of their ability is that they aren't even my local Acura dealer. More

Easy Experience Fernando was great to work with. Totally easy process, came to am amicable deal, and Fernando even gave me his all weather Acura MDX mats that he no Fernando was great to work with. Totally easy process, came to am amicable deal, and Fernando even gave me his all weather Acura MDX mats that he no longer used - for free! More

Service you can trust When having my vehicle maintenance done I know it wil be done right. From the first encounter with my service advisor Karen to when I'm given the keys When having my vehicle maintenance done I know it wil be done right. From the first encounter with my service advisor Karen to when I'm given the keys and drive away. A first class seat for service. Work is done on time and thourough. Don't hesitate to get your vehicle service by professionals. I do not believe you will be disappointed, I have nothing but the utmost praise and trust. More

Straight up Service! I have to post this for my wife, who had horrible experiences at our previous dealership in Nevada. Being in the computer software industry, I'm not m I have to post this for my wife, who had horrible experiences at our previous dealership in Nevada. Being in the computer software industry, I'm not much of people person, however my wife is the exact opposite. She went on about how personable Karen was and how surprisingly knowledgeable she was about her RDX. Breath of fresh air is all I can say. She has found a service center she feels she can trust with Karen as her go to gal. More

Best Overall Car Buying Experience!!! After a recommendation from my neighbor, I reached out to Edmond Kim (Marin Acura) to discuss a new 2016 MDX. Overall the entire process was quick an After a recommendation from my neighbor, I reached out to Edmond Kim (Marin Acura) to discuss a new 2016 MDX. Overall the entire process was quick and easy and Edmond delivered absolutely excellent service. We finalized the offer before I walked into the dealer and we completed all the paperwork in no time at all. As a busy working mom, I appreciate the fact that Edmond was able to work w/ me over the phone and online and made the paperwork process painless. When I returned to the dealer the next day, I was greeted as if I was family. I felt like everyone knew me and they were excited to hear about my first day with my new MDX. I have to say that has never happened before. I know I will be back to purchase my next Acura from Edmond and Marin Acura. Thanks for a great car-buying experience!!! More

Amazing Customer Service Fernando is amazing!!! He has wonderful customer service skills and know what he's talking about! He was a pleasure to work with. I recommend him to Fernando is amazing!!! He has wonderful customer service skills and know what he's talking about! He was a pleasure to work with. I recommend him to anyone who's looking for a car. Thank you again for getting my car I wanted and making it happen. Your the best Fernando :) More