Marin Acura

Excellent parts service On my first visit regarding my need to program 2 aftermarket key fobs and 4 aftermarket keys, I rolled into the dealership around 6 last week to find On my first visit regarding my need to program 2 aftermarket key fobs and 4 aftermarket keys, I rolled into the dealership around 6 last week to find that the parts department keeps bankers' hours and closed at 5. I groused a little to Dave, who was sitting near the door. He asked what I needed. Turns out he was the right guy to talk with. A recovering mechanic, he promptly took my fobs out to the car and fiddled around, turning the key about 26 times while he clicked the fob buttons a bunch of times. A few minutes later, I had clickers that worked. Unfortunately, Parts had to do the key programming thing. Today, I roared into the store at about 10 before 5, shortly before closing, needing 4 aftermarket keys programmed to match my one working key. Bill said he'd give it a try. He went in the back where they keep the witches' brew and chanted over the keys to program them. He gave me back the one key that a hardware store had cut to go check it. It didn't work. The key would unlock the door, but wouldn't lock it or turn the ignition. I went back in. Bill said the keys should work once the other 3 were cut. Thinking I would be charged a couple thousand for him to cut the keys, I asked anyway. Bill said he wouldn't charge me to cut the keys, but that he needed my VIN. Back out to the car for the reg, then back in (I walked 4 miles back and forth to the car). He cut one with the special dealer-only key cutting machine that gave me a "new" key rather than the copy that hardware stores make. Back out--it worked! He cut the last two. They worked! He buffed off the burrs and now, unless I get really stupid, I'm not getting locked out. I didn't check the time, but Bill definitely stayed overtime to help me out. And I got in some cardio. I've got one extra key/fob set in my bag and I need to find somewhere on the car to strap down my magnetic box for another. And I'll keep one at home. So thanks to both Dave and Bill for fixing me up for exactly the right price. More

Easy Car Shopping Eddie was very helpful and found exactly the car I wanted. I would recommend using Eddie to anyone looking for a Crrtified Pre-Owned Acura. Eddie was very helpful and found exactly the car I wanted. I would recommend using Eddie to anyone looking for a Crrtified Pre-Owned Acura. More

Great experience with Eddie This was our first time at Marin Acura. We have owned three other MDXs, but bought them from another dealer. Eddie was friendly, helpful, and pat This was our first time at Marin Acura. We have owned three other MDXs, but bought them from another dealer. Eddie was friendly, helpful, and patient with us. Thanks for all the time and help! More

great service and great product Edmond and his colleague were very nice and I bought the MDX here. Highly recommended for people who wanto find their car. Overall it's a very great e Edmond and his colleague were very nice and I bought the MDX here. Highly recommended for people who wanto find their car. Overall it's a very great experience. More

Michelle is great! From their texting with updates to providing me a loaner vehicle, everything was seamless. Michelle was great. They also did great work on my car. I h From their texting with updates to providing me a loaner vehicle, everything was seamless. Michelle was great. They also did great work on my car. I highly recommend Marin Acura. More

World Class Service I would recommend Marin Acura to anyone! Nice people, knowledgeble of there product and great guest service! My salesman Edmond, great guest servic I would recommend Marin Acura to anyone! Nice people, knowledgeble of there product and great guest service! My salesman Edmond, great guest service, professional, and honest! I enjoyed the test drives very much too! More

Great, easy experience leasing All people who helped me through the process of leasing a new MDX were super. Easy experience all the way around. They have followed up to make sure a All people who helped me through the process of leasing a new MDX were super. Easy experience all the way around. They have followed up to make sure all is good with the car and assured me they are here for me if I have questions about operations. More