Marin Acura

Bought a 2017 Nissan Frontier from Marin Acura and Edmond. The process was really smooth, he drove the car all the way into SF so I could test drive, then drove it to me again later that day to comple Edmond. The process was really smooth, he drove the car all the way into SF so I could test drive, then drove it to me again later that day to complete paperwork and deliver the car. There were no pushy, canned salesman vibes from Edmond, he was chill and friendly. More

Edmond was great - efficient, straight to the point, very knowledgeable, and personable. He made the process and endless paperwork easy and painless. I would definitely do business with him again. He continu knowledgeable, and personable. He made the process and endless paperwork easy and painless. I would definitely do business with him again. He continues to go above and beyond even after the sale. I appreciate him and his team that allowed my wife and I to purchase our 2021 RDX! Thanks Edmond! More

This is my first time buying Acura car. We were provided great customer service. Felt like family. Explain different features of the car in great details. We even provided contact information to our friends great customer service. Felt like family. Explain different features of the car in great details. We even provided contact information to our friends to help with there search for new car. More

The overall experience there was terrific as I told the sakes staff on my way out. Great, laid-back non-pressure sales managers. Just my type of place. Would buy there again. sakes staff on my way out. Great, laid-back non-pressure sales managers. Just my type of place. Would buy there again. More

The process for my new car purchase was easy with no stress. I called the same day to test drive the 2021 RDX SH-AWD. Joe, Diego and Jean-Pierre were great to work with on the pricing and financing. stress. I called the same day to test drive the 2021 RDX SH-AWD. Joe, Diego and Jean-Pierre were great to work with on the pricing and financing. Diego was well-informed on the car design and mechanics. I would recommend this dealership to friends and family. More

Marin Acura is a great dealership! Good selection, professional team, clean, modern. Sales associate Diego took excellent care of me during the entire process. I can highly recommend Marin Acura! professional team, clean, modern. Sales associate Diego took excellent care of me during the entire process. I can highly recommend Marin Acura! More

From my initial phone call to driving off the lot in my new RDX, the experience was exceptional. This is my 3rd lease from Marin Acura. I have received excellent service with every encounter. The staff if new RDX, the experience was exceptional. This is my 3rd lease from Marin Acura. I have received excellent service with every encounter. The staff if very professional, friendly, accommodating, helpful, and now they are all wearing masks (because of Covid-19). Couldn't ask for more. Two days ago I called Marin Acura to discuss getting into a new lease. Joe answered the call and put together a great deal within a couple hours. Yesterday, I went to pick up the new car. I was greeted by Diego, who patiently oriented me to the vehicle. Then, I met with Jean-Pierre who made it stress-free to complete the paperwork. I give Marin Acura the highest recommendation. More

I looked at other Acura dealerships and chose Marin Acura because of Edmond Kim. Edmond provided professional customer service in a no-pressure fashion which I really appreciated. Everyone I encountered at because of Edmond Kim. Edmond provided professional customer service in a no-pressure fashion which I really appreciated. Everyone I encountered at Marin Acura was respectful. More

Safety during the pandemic? From the moment I walked onto the lot, I NEVER observed anyone without a mask and social distancing was consistent. When I needed to use the rest room, there was an employee onto the lot, I NEVER observed anyone without a mask and social distancing was consistent. When I needed to use the rest room, there was an employee inside thoroughly cleaning the facility before I entered. While I was sitting with Edmond at his desk, I also observed employees cleaning and wiping down common areas. I felt my safety was a high priority!!! Edmond approaches his job with integrity and respect for the customer. He is straight forward and consciously direct without being rude or condescending. He's a nice guy. We negotiated many aspects of the vehicle prior to reaching our agreement. I never felt manipulated. l felt like he was actively listening to my exact needs. He helped guide me to the best vehicle for the best price that fit my needs. Consider yourself lucky if you get the opportunity to work with him. Daniel was the bonus! Because of my scheduling conflicts, I had to cancel my original appointment with Edmond, and he was kind enough to meet me on his day off. Did I mention that Edmond is a nice guy! So Daniel took care of me until Edmond could make his way back to Marin Acura on his day off! Daniel greeted me and quickly establish professional rapport like we were old friends. He has a wealth of knowledge and understands the vehicles from front to back. Daniel walked with me around the lot while giving me a crash course about the strengths and weaknesses of the RDX. He took me on two test drives and while both cars had the same RDX badge, he highlighted the distinct differences. Again, consider yourself fortunate if you get to experience a test drive with Daniel. Jean-Pierre is solid gold. I'm 60 years young and I have purchased more than a few cars. The finance guys has historically been the notorious snake oil salesman in my life experience. No such thing here! This guy went line by line and was completely transparent about each and every line item. Bottom line, cars have become pretty expensive items over my short life time. Marin Acura gets it! From top to bottom, they understand that each person that walks through their doors are facing one of life’s biggest decisions. I felt that even though they sale cars every year to thousands of different people, for that three to four hours it took for me to complete the process, I was the most important person in the room! More

Very comfortable experience- he has a good knowledge of Acura’s and drives what he sells! I enjoyed my test drive the car for my wife. All around a great guy and pleasant experience! Acura’s and drives what he sells! I enjoyed my test drive the car for my wife. All around a great guy and pleasant experience! More