Marin Acura

We originally came here because of the amazing price we were quoted over the phone. Not only was that price honored, we were exceptionally impressed by the way we were treated by every member of this team were quoted over the phone. Not only was that price honored, we were exceptionally impressed by the way we were treated by every member of this team. Everybody we met had a role, and everything was completely seamless to us. We could not have been better taken care of, and that's saying a lot of a car dealership. I would definitely recommend this dealership to anybody looking for an Acura. More

I was an out-of-state buyer so I had more "needs" than the normal in state buyer. First I worked with Ben over the phone to get the right price for me. Although somewhat similar to the back and forth y the normal in state buyer. First I worked with Ben over the phone to get the right price for me. Although somewhat similar to the back and forth you typically experience, this was expedited since I suspect it was over the phone. I also felt that I might not get the right price over the phone - since a facing experience has a tendency to influence the price and I suspect I could of done better in person however Ben and I aligned - neither got xxxxx neither got robbed - I think we both made out fairly. For those of you who intend to buy a car you need to come prepared with typical pricing for the car Nada pricing, KBB pricing and of course Ebay pricing. This will help with negotiations and streamline the back and forth since the sales staff will either elevate to your knowledge or not. If I could sell a car 4K over book I would. So you need to be prepared - (not to say these guys would). Second, since I was an out of state buyer - Ben arranged for Jim - the coolest cat ever, to pick me up at the airport and take me to the dealership. Once at the dealership the car was exactly as Ben described over the phone - the interior is a 10 the exterior a 9, but overall a 9+ car. Since I needed to drive back to Portland Edmund and Jean Pierre helped expedite the process to get me out the door and on the road. I will say this, from my last experience buying my Ford pickup - and telling the sales guy to Foff - this was quite the opposite. Very nice - very straight up (no xx deal)- very friendly - I am very happy. the only oddball thing out of this whole deal is how out of state sales are made to avoid paying CA sales tax. Not a big deal, but definitely not as easy as buying down the street at your normal dealership. More

At Marin Acura every individual we dealt with during the purchase process was extremely professional and pleasant. Edmond did a great job in ensuring I would receive the exact car and price I was after. T purchase process was extremely professional and pleasant. Edmond did a great job in ensuring I would receive the exact car and price I was after. This was especially important given the distance I was willing to drive to make the purchase. Edmond was always willing to answer all my questions and made sure he remained in touch with me during my vehicle research period. Jean-Pierre, in finance, made the buying experience a pleasure as well. He is professional, expeditious, and personable! Thank you Marin Acura for making car buying a pleasant experience! More

My wife and I take our cars to Acura Marin several times a year (and we have bought two cars there). The service is outstanding, particularly from the service department. Dean has been our liasion to the a year (and we have bought two cars there). The service is outstanding, particularly from the service department. Dean has been our liasion to the dealership and always treated us professionally, recognizing and always being respectful of our time. More

Greg Edwards was a great sales consultant. I visited 4 times before I purchased. He was patient, knowledgeable, and I never felt rushed or pressured. I test drove the TL and the MDX probably three times times before I purchased. He was patient, knowledgeable, and I never felt rushed or pressured. I test drove the TL and the MDX probably three times each. He even let me take a MDX home to see if it would fit in my garage. If you're considering an Acura, I would suggest you check out Marin Acura and ask for Greg. More

I went into the Marin Acura dealership hoping to find an upgrade to my Nissan at a reasonable price. The sales team at Acura did not fail to deliver. The entire buying experience was a pleasant and positive upgrade to my Nissan at a reasonable price. The sales team at Acura did not fail to deliver. The entire buying experience was a pleasant and positive one, without the high-pressure tactics normally employed at car dealerships. The employees I worked with were friendly, courteous, and straightforward in their approach, and all worked their hardest to ensure that the end result met my stated goals. Kudos in particular to the General Sales Manager, Mike Gafford, for finding the right Acura for me and following the process throughout to make sure all the details fell into place, to J.P., the finance manager, for his number-crunching magic, and to Greg, the salesperson, whose pleasant, low-key demeanor rounded out the experience. The end result was I got the car I wanted at a price that was within my range. Five stars. More

These guys were sooo friendly and open about the terms of the deal. And the car price was great. Followup after the sale was terrific. The service dept. is really great too. Overall, I wouldn't buy a car the deal. And the car price was great. Followup after the sale was terrific. The service dept. is really great too. Overall, I wouldn't buy a car anywhere else just to be able to get the great service this dealership gives. More

Exceptional service and quality of work. Very friendly, accommodating and knowledgeable service representatives. Convenient and very good shuttle service. Comfortable waiting room. Prices are a bit accommodating and knowledgeable service representatives. Convenient and very good shuttle service. Comfortable waiting room. Prices are a bit high, but for such excellent service it may be worth it. More

I have always had nothing but exceptional service from the Marin Acura service department and it's sales representatives. They listen to concerns I may have and answer all of my questions if they don't k the Marin Acura service department and it's sales representatives. They listen to concerns I may have and answer all of my questions if they don't know the answer then they will find out for me. They always take the time to tell me what type of work was needed what the findings were once my car service is done, they take their time, I never feel rushed. I am always confident in the service they provide. I am very comfortable with my choice for a dealership. I purchased my Acura from them and I will purchase the next car from them when I am ready. More

Exceptional service and quality of work. Very friendly, accommodating and knowledgeable service representatives. Convenient and very good shuttle service. Comfortable waiting room. Prices are a bit accommodating and knowledgeable service representatives. Convenient and very good shuttle service. Comfortable waiting room. Prices are a bit high, but for such excellent service it may be worth it. More