Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Marietta Toyota - Service Center

Marietta, GA

4.7
395 Reviews
Call Service Center (470) 938-8436

395 Reviews of Marietta Toyota - Service Center

Sort by
May 14, 2023

It was a very nice experience to get my car serviced. Mr. Kyle was so helpful and courteous and made the whole process so easy and very friendly. More

by Ramaiyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for sharing your experience, Ramaiyer! We're glad to hear that Kyle provided excellent service and made your visit a pleasant one. We'll be sure to pass on your kind words to him and the team. Thanks again for choosing Marietta Toyota on Cobb Parkway South for all your automotive needs.

May 14, 2023

Marietta Toyota is always responsive to my concerns about my car. I find the service advisors to be caring and attentive. Pricing is fair and the quality of the work and parts is good. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the 5-star review, Samantha! We're thrilled to hear that you had an excellent service experience at Marietta Toyota. Our team takes pride in being responsive, caring, and attentive to our customers' maintenance concerns. We appreciate your kind words and look forward to serving you again in the future.

May 13, 2023

Very efficient and helpful, finished maintenance in less than an hour. Did the thorough check and gave the report clearly More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nehemiah Jones
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for sharing your positive experience with us, Carol! We're thrilled to hear that your car maintenance at Marietta Toyota was fast, efficient, and thorough. We strive to provide top-notch service to our customers, and we're glad we could exceed your expectations. We look forward to serving you again in the future!

May 13, 2023

Dropped off no appointment reg service Ready in a couple of hours!! Y’all rock!! More

by Spectagal61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the fantastic review, Spectagal61! We're thrilled to hear that your experience at Marietta Toyota was fast, easy, and professional. Our service team takes great pride in providing excellent work and keeping our customers informed every step of the way. We appreciate your business and look forward to serving you in the future!

May 13, 2023

Staff was incredibly helpful, kinda, and very good at explaining. I felt very well taken care of and am glad to have had such stellar service. More

by fumble.washes-0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie at the service area
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the 5-star review, FW! We're glad to hear that our staff provided you with exceptional service and made you feel well taken care of. We appreciate your kind words and hope to see you again for your future car maintenance needs.

May 13, 2023

They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023 -

Blondieg36 responded

Thank you.

May 13, 2023

Unfortunately I was involved with a young lady who had been stabbed. Your staff was quick to respond and assist me with her and injuries until the first responders arrived. It was very admirable of the More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Dear Darryl, Thank you for sharing your experience at Marietta Toyota. We are glad to hear that our staff was quick to respond and assist in a time of need. We're grateful that the situation ended well and that the young lady was able to get help. We appreciate your kind words and look forward to seeing you again (hopefully without the paramedics being called this time).

May 13, 2023

Jon always take care of business in a pleasant, professional expedient manner. He has great customer service skills. More

by Willie Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for your wonderful review, Willie Jr.! We're delighted to hear that Jon provided excellent service and made your experience fast and easy. We appreciate your business and look forward to seeing you at Marietta Toyota again in 6 months or 5,000 miles, whichever comes first.

May 13, 2023

My service advisor Stephanie is the best. She gives me great pointers to keep my vehicle in great condition. More

by TWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Mussington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Knoll
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the glowing review, TWK! We're thrilled to hear that Stephanie provided you with exceptional service and helpful advice. Keeping your vehicle in great condition is important to us, and we're glad we could make your maintenance experience fast and easy. We appreciate your business and look forward to seeing you again!

1
...
8
9
10
...
40