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Marietta Toyota - Service Center

Marietta, GA

4.7
395 Reviews
Call Service Center (470) 938-8436

395 Reviews of Marietta Toyota - Service Center

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September 27, 2023

Great customer service. They checked on everyone of my concerns. From the young lady who checked my car in, Brian, and the young man who changed my oil, and cleaned the lea More

by againministries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady who checked my car in.
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Sep 28, 2023 -

Marietta Toyota responded

Dear AM, We're delighted to receive your 5-star review for your recent visit to Marietta Toyota Service Center. Providing great customer service and addressing all of your concerns is our top priority, and it's wonderful to hear that Johana, Brian, and our skilled mechanic ensured your satisfaction. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We'll be here to assist you and keep your Toyota in excellent condition. Thank you for choosing Marietta Toyota, and we look forward to serving you again. If you ever have more questions or need further assistance, don't hesitate to reach out.

September 21, 2023

I purchased my car here in 2016. Only place I will take it for service More

by MsEmmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Patel
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Sep 21, 2023 -

Marietta Toyota responded

Ms. Emmy, thank you for your fantastic review and for being a valued customer at Marietta Toyota Service Center on Cobb Parkway South! We're delighted to hear that you trust us exclusively for servicing your Toyota since your purchase in 2016. Alex Patel, your Service Advisor, is a valuable part of our team, and we appreciate your recognition. Just a friendly reminder that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Whenever you're ready, we'll be here to ensure your car continues to run smoothly and reliably. Your continued loyalty means a lot to us, and we look forward to serving you in the future!

September 05, 2023

It's better at marrieta! Thanks guys. Shout out to Brian Kessler n my main tech Nehemiah love you guys so much thanks for always taking care of me and my vehicle.!!!!😍❤️ More

by ymarshall36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Kessler marrieta Toyota
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Sep 05, 2023 -

Marietta Toyota responded

Y Marshall, thank you for choosing Marietta Toyota Service Center and sharing your 5-star experience! We're thrilled to know that Brian Kessler and Nehemiah provided exceptional care for you and your vehicle. We appreciate your shout-out and your continued trust in us. Remember, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Our team is here to ensure your vehicle stays in great shape. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to support you and provide top-notch service every step of the way.

August 05, 2023

Good service, courteous service staff. Recommend needed or updated service(s). Will continue to do business. More

by w.morrell
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Marietta Toyota responded

Dear W. Morrell, thank you for taking the time to share your positive experience at Marietta Toyota Service Center. We're thrilled to know that you had a good visit and received great customer service. Your satisfaction is our top priority, and we're delighted to have earned your 5-star rating. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to assist you with any future service needs and ensure your Toyota continues to run smoothly. Thank you for choosing Marietta Toyota on Cobb Parkway South. We value your business and look forward to serving you again with the same level of excellence. Have a wonderful day!

June 16, 2023

This dealership is one of the best places to get an honest assessment and reliable repair, I’ve encountered after years of seeking quality repairs. More

by Geraldmorris51gcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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Jun 19, 2023 -

Marietta Toyota responded

Hey Gerald Morris, thanks for the fantastic review! We're thrilled to hear that you had a great experience at Marietta Toyota Service Center. We take pride in providing honest assessments and reliable repairs for our customers, and it's awesome to know that we've exceeded your expectations. Don't forget, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We look forward to continuing to provide you with exceptional service in the future. Thanks again for choosing Marietta Toyota!

May 23, 2023

I always get great service at Marietta Toyota. Never have long wait times and everyone that works there is friendly and professional. Brian Kessler is my trusted service provider. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kessler
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May 26, 2023 -

Marietta Toyota responded

Hi JK, your words have our engines purring with pride! We're thrilled to hear Brian Kessler and our team continue to provide you with great service. Remember, your vehicle's next rendezvous with us should be in 6 months or after 5,000 miles. Until then, enjoy those friendly roads!

May 21, 2023

Used the collision center. To say it was with ease would be an understatement. Dennis K. Was professional and extremely conscious of my time. The office staff was phenomenal a More

by MICKEYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 26, 2023 -

Marietta Toyota responded

Hi Mickey, we're thrilled to hear your collision repair was a breeze, thanks to Dennis K. and our dedicated team. We always aim to be professional, conscious of your time, and speedy. Enjoy the road!

May 19, 2023

Great service no hassle an finishes when the time they give is accurate or earlier More

by Solobeatz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Marietta Toyota responded

Hi SB89, we're revved up by your 5-star review! It's great to know our no-hassle service and accurate timing hit the mark. Remember, your Toyota's next maintenance sprint is due in 6 months or after 5,000 miles. Until then, enjoy the hassle-free ride!

May 16, 2023

The service was both good and prompt and theService Advisor was exceptionally helpful and friendly. Really good. More

by Frank Sisya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Kroll. Excellent. U
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May 17, 2023 -

Marietta Toyota responded

Hey Frank S., thanks a million for the awesome review! We're thrilled to hear that your car maintenance experience at Marietta Toyota was top-notch. From prompt and efficient service to an exceptionally helpful and friendly Service Advisor, we're all about delivering the best experience possible. We appreciate your support and look forward to providing you with more "really good" visits at Marietta Toyota Service Center. Drive safely and see you next time!

May 15, 2023

Overall, it’s a great location and the service is great. I just wish the staff will be a little bit more inviting and acknowledge customers as they drive up to the service department. More

by Asrobe6092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Thank you for the feedback! We're glad to hear that you had a great service experience with us. We appreciate your suggestion and will work on making sure our staff provides a more welcoming experience for all customers. We hope to see you again soon!

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