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Marietta Toyota - Service Center

Marietta, GA

4.7
395 Reviews

395 Reviews of Marietta Toyota - Service Center

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February 27, 2024

I had a very pleasant experience with Marietta Toyota staff and service today. Brian Kessler service was very amazing. He throughly explained the service I had done and went over and beyond. I felt very More

by suzsave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Feb 28, 2024 -

Marietta Toyota responded

Thank you, Suzsave, for your glowing review and the 5-star rating! We're delighted to hear about your pleasant experience with our staff, especially with Brian Kessler. His dedication to providing detailed explanations and going above and beyond is what we strive for every day. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have made you feel appreciated and look forward to continuing to serve you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

The mechanic advised me it would take 1 hour and he was finished in 40 minutes. Excellent service! More

by Toiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Marietta Toyota responded

Thank you, Toiya, for your wonderful review and the 5-star rating! We're thrilled to hear about your excellent service experience and that we completed the work faster than anticipated. Just a gentle reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have exceeded your expectations and are here to continue providing top-notch service in the future. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

Good service, timely delivery, quality work, consistently done, and why I am a repeat customer. Semper Fidelis More

by steven.a.stovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg McGaha
Feb 27, 2024 -

Marietta Toyota responded

Thank you, Steven, for your outstanding review and for your loyalty as a repeat customer. We're honored by your appreciation for our service, timely delivery, and quality work. It's always our goal to maintain the high standard you've come to expect from us. Please remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We value your trust and are here to support you with all your automotive needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

it was near closing time and they took me right in. Had to have a battery replaced. Glad I didn't end up stranded. Appreciate all More

by grhopper59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 27, 2024 -

Marietta Toyota responded

Thank you, GR, for sharing your positive experience! We're so glad we could accommodate you near closing time and prevent any inconvenience with a timely battery replacement. Your appreciation means the world to us. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're here for you, always ready to assist. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

The customer Service is the best ! ! Brian Kessler was Sooo Helpful and very informative with my Questions.. More

by Loreo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Feb 27, 2024 -

Marietta Toyota responded

Thank you, Loreo, for your glowing review! We're thrilled to hear about your great visit and how Brian Kessler exceeded your expectations with his helpfulness and informative answers. Your feedback is greatly appreciated. Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you, ready to provide the best service possible. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

Brian did a great job with my service today quick, easy, and kind. Would recommend for any Toyota service. More

by Ksmith00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 28, 2024 -

Marietta Toyota responded

Thank you, K. Smith, for your excellent review and the 5-star rating! We're delighted to hear that Brian Kessler provided you with quick, easy, and kind service. Your recommendation is greatly appreciated. Just a friendly reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have been of service and look forward to continuing to meet your Toyota's needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

Steve Hanna is the BEST service advisor. He is always professional, respectful and honest. I appreciate that I come in and Steve remembers me and the needs of my car. He continues to update More

by kjm3ofakind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hannah
Feb 27, 2024 -

Marietta Toyota responded

Thank you, KJM, for your wonderful review and 5-star rating! It's fantastic to hear that Steve Hanna has provided you with professional, respectful, and honest service. We're proud that he remembers you and your car's needs, offering updates throughout your visit. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever occurs first. We're here to continue providing the exceptional service you've come to expect. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

Dealership was very helpful, I will definitely recommend them to others. Very satisfied with the service. More

by mnmclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Marietta Toyota responded

Thank you, MNM, for your excellent review and the 5-star rating! We're delighted to hear that you found our dealership helpful and are very satisfied with the service provided. Your willingness to recommend us is greatly appreciated. Just a reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have been of service and look forward to being here for you in the future. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

Very friendly staff and Great. Toyota is very good customer service and my service agent is very friendly 😊 More

by Sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Marietta Toyota responded

Thank you, SM, for your glowing review and 5-star rating! We're thrilled to hear about your positive experience with our friendly staff and excellent customer service. Your feedback means the world to us, and we're glad your service agent made your visit especially memorable. Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you, providing the same great service every time. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

Bo was great to work with and a breath of fresh air. He definitely made my day. More

by sharita.thomas56541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Being
Feb 27, 2024 -

Marietta Toyota responded

Thank you, Sharita, for your glowing review and the 5-star rating! We're thrilled to hear about your positive experience with Service Advisor Bo Boening and that he made your day a bit brighter. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. It's our pleasure to support your automotive needs, and we're committed to being here for you whenever you need us. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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