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Marietta Toyota - Service Center

Marietta, GA

4.7
395 Reviews

395 Reviews of Marietta Toyota - Service Center

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October 29, 2021

Didn't blindly perform maintenance. Carefully looked at service history for best price and upkeep. More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Cox
Nov 01, 2021 -

Marietta Toyota responded

Thanks for sharing Rudy! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 29, 2021

We were traveling from Athens to Arkansas in a Prius a warning light came on. We called from the interstate and talked to very a helpful person on the phone. Are whole experience was amazing. It is a g More

by blakeandsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Boening
Nov 01, 2021 -

Marietta Toyota responded

Thanks for sharing Blake and Sue! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 29, 2021

Been coming here for over 10 years. Good service and techs they always take care of me and my car More

by Amaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty
Nov 01, 2021 -

Marietta Toyota responded

Thanks for sharing Amaines! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 29, 2021

prices we’re definitely steep (as to be expected) but Brad gave me the best possible deal and was incredibly nice!!! All 4 stars of my review are for Brad and the one star off was from a policy change th More

by abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 01, 2021 -

Marietta Toyota responded

Thanks for sharing Abby! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 29, 2021

They are excellent about telling you what they did and what needs to be done to keep my car healthy and safe. Everyone is very friendly. I More

by tatumdb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Marietta Toyota responded

Thanks for sharing Tatum! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Harry was fast,friendly, and informative. My appointment was under an hour!! :) an excellent dealership More

by James_7508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry McCalla
Oct 28, 2021 -

Marietta Toyota responded

Just super! Thanks for sharing James. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Good service, kind and helpful employees. I understand that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice t More

by E.jane77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 28, 2021 -

Marietta Toyota responded

Thanks for sharing E Jane! We will follow up with our Service Management Team to see why your visit took so long today. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

I appreciate the timely manner i was able to get in and get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i More

by Aliyahcyril
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Thomas
Oct 28, 2021 -

Marietta Toyota responded

Thank you for your feedback. We have shared your comments with our Management Team. To clarify, the technician did open the console and glove box, to locate the wheel lock key, which was needed to be able to remove your tires. The Service Manager, Jon Thomas, did speak with you before you left -- Jon Thomas was sympathetic and even offered to give you $20 out of his own wallet, which you declined. It sounds like you have some other issues with your Service that we need to review and correct -- please give our Service Manager, Jon Thomas, a call back at (770) 779-3469 to discuss so we can correct them. Thank you again for your feedback.

October 28, 2021

Car was serviced in a timely manner and representative was very nice and explained everything to me More

by Shonta Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Oct 28, 2021 -

Marietta Toyota responded

Super! Thanks for sharing Shonta. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Dealership provides average service overall however this is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them More

by Lancegavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Oct 28, 2021 -

Marietta Toyota responded

Lovely to hear! Thanks for the positive feedback Lance! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

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