Marietta Toyota - Service Center

We were traveling from Athens to Arkansas in a Prius a warning light came on. We called from the interstate and talked to very a helpful person on the phone. Are whole experience was amazing. It is a g warning light came on. We called from the interstate and talked to very a helpful person on the phone. Are whole experience was amazing. It is a giant service center but their representative, Bo Boening , made it feel like our local friendly mechanic. He was very knowledgeable kept us informed a number of times while we were waiting... Comfortable waiting area. They replaced a coolant pump that failed and we were back on our way in a few hours. More

Been coming here for over 10 years. Good service and techs they always take care of me and my car techs they always take care of me and my car More

prices we’re definitely steep (as to be expected) but Brad gave me the best possible deal and was incredibly nice!!! All 4 stars of my review are for Brad and the one star off was from a policy change th Brad gave me the best possible deal and was incredibly nice!!! All 4 stars of my review are for Brad and the one star off was from a policy change that came from far above him. Thank you so much Brad and Marietta Toyota! More

They are excellent about telling you what they did and what needs to be done to keep my car healthy and safe. Everyone is very friendly. I what needs to be done to keep my car healthy and safe. Everyone is very friendly. I More

Harry was fast,friendly, and informative. My appointment was under an hour!! :) an excellent dealership was under an hour!! :) an excellent dealership More

Good service, kind and helpful employees. I understand that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice t that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice to know beforehand if I’m going to be spending 3 hours waiting for cumulative services that usually get done in half that time. Emissions testing usually takes 5 minutes, but took about 50 minutes here for some reason. More

I appreciate the timely manner i was able to get in and get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i leave my things and where i leave them. My middle console was organized and when i opened it after my service was done, my things were all over the place as if someone was looking through it. Papers were no longer organized and together, and rather crumbled up. My cash in my change storage on the left side of the wheel was gone. I confronted my advisor, Jonathan Thomas, about it and he looked as if he could care less. He stated “i don’t know what to tell you, i had my best guy work on the car” (which was Nehemiah Jones according to my paper work). He didn’t even try to help one bit or showed any ounce of concern. Not only were my things ruffled through and property taken, when i pulled off from the dealership, my tire pressure light came on. I would think when getting my tires rotated, you guys would at least check my tires out completely, but i guess they were too busy going through my things. As a customer, i shouldn’t have to leave a service appointment with warning lights on my brand new camry. Made me wonder did i come there to get a service or did i come there to get robbed. This was my first time coming to this location and will definitely be my last. More

Car was serviced in a timely manner and representative was very nice and explained everything to me was very nice and explained everything to me More

Dealership provides average service overall however this is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them again. I bought the vehicle from Marietta Toyota and only have it serviced there. Last time I brought the vehicle in for new tires they said it was ready I went to pick the car up to discover same old tires were still installedThey apologized and got the car back to me that afternoon however at that time it was missing all four of my metal valve caps and tire pressures were not equal whatsoever More

Bo was kind, courteous and got me in and out for my scheduled maintenance quickly. scheduled maintenance quickly. More