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Marietta Toyota - Service Center

Marietta, GA

4.7
416 Reviews
Call Service Center (470) 938-8436

416 Reviews of Marietta Toyota - Service Center

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January 04, 2025

I was taken care of by Jordan Mcmanus, from the moment I pulled in to the service area, to the moment I checked out, he was diligent, kind, considerate, and informative regarding the needs and condition of More

by Preslyouy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mcmanus
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Jan 06, 2025 -

Marietta Toyota responded

Thank you for your kind review! We're thrilled to hear that our Service Advisor, Jordan McManus, provided diligent, kind, and informative service during your visit. It's always our goal to ensure your experience is seamless from start to finish. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

Reggie was an amazing service coordinator. He went over and beyond with my concerns ✨m More

by de1kni10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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Jan 06, 2025 -

Marietta Toyota responded

Thank you for your glowing 5-star review! We're thrilled to hear that Reggie went above and beyond to address your concerns and provide amazing service. It's wonderful knowing our team made your visit so positive. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

Great customer service. Bo got me in and out in less than an hour as promised More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Report | Print
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Danielle, for your 5-star review! We're delighted to hear that Mr. Bo Boening provided such excellent service and kept his promise to get you in and out in under an hour. Your kind words mean so much to us. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

The work was done well while the Service Management has a poor window side demeanor that can be improved. More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 13, 2025 -

Marietta Toyota responded

Thank you, David, for sharing your feedback. While we’re glad to hear the work on your vehicle was completed well, we’re sorry to learn that your experience with our service management didn’t meet your expectations. Please call our Customer Relations Manager, Sarah, at (678)831-4873 so we can get more details and assist you promptly. We’re committed to making your next visit better.

January 03, 2025

Really quality service provided. The associate was awesome! I felt quite comfortable there . I am not going anywhere else More

by codsky54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Marietta Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you felt comfortable and received quality service from our team. It means a lot to us that you’ve chosen Marietta Toyota as your go-to for servicing your Toyota. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Great service. Always doing an amazing job. I’m been a customer since 2019. My Corolla is running good More

by Stgarcia907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Shoemaker
Report | Print
Jan 03, 2025 -

Marietta Toyota responded

Thank you for your wonderful review and for being a loyal customer since 2019! We're thrilled to hear your Corolla is running great and that you consistently experience amazing service with us. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Friendly and attentive service. I feel like they are doing their best to get the customer in and out and on with the rest of their day. I trust the service technicians - they do a g More

by TSavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Report | Print
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your kind review! We’re thrilled to hear that you found our service friendly, attentive, and focused on respecting your time. It’s great to know you trust our technicians and appreciate their clear explanations about your car’s needs. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Alex and the team always take care of my needs and has me in and out as quickly as possible. More

by conniepannell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Connie, for your wonderful review! We’re so glad to hear that Alex and the team consistently provide you with efficient and attentive service. It’s always our goal to take care of your needs and get you back on the road quickly. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Carley was knowledgeable, nice, and answered all my questions. We called on a Thursday afternoon, dropped off the car Friday morning and picked it up Friday afternoon. They did a lot of work quickly an More

by jonweininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carley
Report | Print
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Jon, for your fantastic review! We're thrilled to hear that Carley provided knowledgeable and clear communication throughout your visit. It’s great to know you had a smooth experience, from quick turnaround time to high-quality service. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Fast efficient service. Large waiting room. Brought my Toyota in for service, was quoted a 90 minute wait, only took 55 minutes. Questions answered quickly. No unnecessary More

by Chris_In_Smyrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Report | Print
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Chris, for your wonderful review! We're delighted to hear that our team provided fast and efficient service, exceeding your expectations with a shorter-than-expected wait time. It's great to know our spacious waiting area and hassle-free experience met your needs. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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