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Marietta Toyota - Service Center

Marietta, GA

4.7
411 Reviews

411 Reviews of Marietta Toyota - Service Center

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January 03, 2025

Great service. Always doing an amazing job. I’m been a customer since 2019. My Corolla is running good More

by Stgarcia907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Shoemaker
Jan 03, 2025 -

Marietta Toyota responded

Thank you for your wonderful review and for being a loyal customer since 2019! We're thrilled to hear your Corolla is running great and that you consistently experience amazing service with us. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Friendly and attentive service. I feel like they are doing their best to get the customer in and out and on with the rest of their day. I trust the service technicians - they do a g More

by TSavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your kind review! We’re thrilled to hear that you found our service friendly, attentive, and focused on respecting your time. It’s great to know you trust our technicians and appreciate their clear explanations about your car’s needs. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Alex and the team always take care of my needs and has me in and out as quickly as possible. More

by conniepannell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Connie, for your wonderful review! We’re so glad to hear that Alex and the team consistently provide you with efficient and attentive service. It’s always our goal to take care of your needs and get you back on the road quickly. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Carley was knowledgeable, nice, and answered all my questions. We called on a Thursday afternoon, dropped off the car Friday morning and picked it up Friday afternoon. They did a lot of work quickly an More

by jonweininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carley
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Jon, for your fantastic review! We're thrilled to hear that Carley provided knowledgeable and clear communication throughout your visit. It’s great to know you had a smooth experience, from quick turnaround time to high-quality service. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Fast efficient service. Large waiting room. Brought my Toyota in for service, was quoted a 90 minute wait, only took 55 minutes. Questions answered quickly. No unnecessary More

by Chris_In_Smyrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Chris, for your wonderful review! We're delighted to hear that our team provided fast and efficient service, exceeding your expectations with a shorter-than-expected wait time. It's great to know our spacious waiting area and hassle-free experience met your needs. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 02, 2025

I appreciate being able to count on Toyota service department for reliability and good service. Thank you More

by skennedyfnp
Recommend Dealer
Yes
Employees Worked With
Reggie
Jan 03, 2025 -

Marietta Toyota responded

Thank you for your wonderful review! We’re so glad to hear you appreciate the reliability and quality of service from our team here at Marietta Toyota. It’s always our goal to provide dependable care for you and your vehicle. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

December 20, 2024

Been going there over 20 years and have always been treated fairly and received excellent service. I have made some good friends along the way! More

by Bill A.
Recommend Dealer
Yes
Employees Worked With
Reggie, Joe & Joseph Tatum, & Fuzzy who's retired
Dec 20, 2024 -

Marietta Toyota responded

Thank you, Bill, for your incredible 5-star review and for being a loyal Marietta Toyota Service Center customer for over 20 years! It means so much to us that you’ve consistently received excellent service and built lasting friendships along the way. A friendly reminder: your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. We've been here, and we'll be here for you. Happy Holidays! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

November 08, 2024

This dealership is further but we will be coming here for all our fired service needs if they continue with the high level of excellence we experienced this visit. After dealing with the previous dealership, More

by Stephaniejharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly
Nov 11, 2024 -

Marietta Toyota responded

Thank you, Stephanie, for giving Marietta Toyota the chance to restore your faith in dealership service! We’re thrilled to hear that our team made such a positive difference in your experience, and we’re honored you’ll be trusting us with your future service needs. Just a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. We’ve been here, and we’ll be here for you. Safe travels, and remember, we're only a click, phone call or visit away whenever you need us!

September 16, 2024

I trust Marietta toyota, service dept Alex Patel, to listen to any concerns I might have with my car and to check and advise me if it's nothing to be concerned with or fix the problems. I usually leave More

by jbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Patel
Sep 16, 2024 -

Marietta Toyota responded

Thank you, JBB, for the wonderful 4-star review! We're thrilled to hear that you trust Alex Patel and the Marietta Toyota Service Center team to address your concerns and provide thorough, reliable service. It’s great to know you leave confident after every visit. As a friendly reminder, your next maintenance visit is due in 6 months or at 5,000 miles—whichever comes first. We've been here, and we'll be here for you! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

September 08, 2024

The service center wait time fluctuates drastically. We waited 3 hours for a simple oil change appointment. An oil change appointment should never last 3 hours. Once we finally got the car back, the fro More

by Ashlyn semones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Marietta Toyota responded

Hi Ashley, we're very sorry to hear about your recent experience. A 3-hour wait for an oil change is unacceptable, and we apologize for the inconvenience. We also understand your frustration with the seat adjustment and leftover paper, as that is not the level of professionalism we strive for. Our Customer Relations Manager, Sarah, will be reviewing your last visit and will contact you by phone to apologize. (If you miss her call, you can reach her directly at (678)831-4873) Thank you for bringing this to our attention, and we’d appreciate the chance to make it right

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