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Marietta Toyota - Service Center

Marietta, GA

4.7
417 Reviews
Call Service Center (470) 938-8436

417 Reviews of Marietta Toyota - Service Center

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May 16, 2023

The service was both good and prompt and theService Advisor was exceptionally helpful and friendly. Really good. More

by Frank Sisya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Kroll. Excellent. U
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May 17, 2023 -

Marietta Toyota responded

Hey Frank S., thanks a million for the awesome review! We're thrilled to hear that your car maintenance experience at Marietta Toyota was top-notch. From prompt and efficient service to an exceptionally helpful and friendly Service Advisor, we're all about delivering the best experience possible. We appreciate your support and look forward to providing you with more "really good" visits at Marietta Toyota Service Center. Drive safely and see you next time!

May 15, 2023

Overall, it’s a great location and the service is great. I just wish the staff will be a little bit more inviting and acknowledge customers as they drive up to the service department. More

by Asrobe6092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Marietta Toyota responded

Thank you for the feedback! We're glad to hear that you had a great service experience with us. We appreciate your suggestion and will work on making sure our staff provides a more welcoming experience for all customers. We hope to see you again soon!

May 14, 2023

It was a very nice experience to get my car serviced. Mr. Kyle was so helpful and courteous and made the whole process so easy and very friendly. More

by Ramaiyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
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May 15, 2023 -

Marietta Toyota responded

Thank you for sharing your experience, Ramaiyer! We're glad to hear that Kyle provided excellent service and made your visit a pleasant one. We'll be sure to pass on your kind words to him and the team. Thanks again for choosing Marietta Toyota on Cobb Parkway South for all your automotive needs.

May 14, 2023

Marietta Toyota is always responsive to my concerns about my car. I find the service advisors to be caring and attentive. Pricing is fair and the quality of the work and parts is good. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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May 15, 2023 -

Marietta Toyota responded

Thank you for the 5-star review, Samantha! We're thrilled to hear that you had an excellent service experience at Marietta Toyota. Our team takes pride in being responsive, caring, and attentive to our customers' maintenance concerns. We appreciate your kind words and look forward to serving you again in the future.

May 13, 2023

Very efficient and helpful, finished maintenance in less than an hour. Did the thorough check and gave the report clearly More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nehemiah Jones
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May 15, 2023 -

Marietta Toyota responded

Thank you for sharing your positive experience with us, Carol! We're thrilled to hear that your car maintenance at Marietta Toyota was fast, efficient, and thorough. We strive to provide top-notch service to our customers, and we're glad we could exceed your expectations. We look forward to serving you again in the future!

May 13, 2023

Dropped off no appointment reg service Ready in a couple of hours!! Y’all rock!! More

by Spectagal61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
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May 15, 2023 -

Marietta Toyota responded

Thank you for the fantastic review, Spectagal61! We're thrilled to hear that your experience at Marietta Toyota was fast, easy, and professional. Our service team takes great pride in providing excellent work and keeping our customers informed every step of the way. We appreciate your business and look forward to serving you in the future!

May 13, 2023

Staff was incredibly helpful, kinda, and very good at explaining. I felt very well taken care of and am glad to have had such stellar service. More

by fumble.washes-0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie at the service area
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May 15, 2023 -

Marietta Toyota responded

Thank you for the 5-star review, FW! We're glad to hear that our staff provided you with exceptional service and made you feel well taken care of. We appreciate your kind words and hope to see you again for your future car maintenance needs.

May 13, 2023

They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023 -

Blondieg36 responded

Thank you.

May 13, 2023

My service advisor Stephanie is the best. She gives me great pointers to keep my vehicle in great condition. More

by TWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Knoll , Nate Mussington
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May 15, 2023 -

Marietta Toyota responded

Thank you for the glowing review, TWK! We're thrilled to hear that Stephanie provided you with exceptional service and helpful advice. Keeping your vehicle in great condition is important to us, and we're glad we could make your maintenance experience fast and easy. We appreciate your business and look forward to seeing you again!

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