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Marietta Toyota - Service Center

Marietta, GA

4.7
411 Reviews

411 Reviews of Marietta Toyota - Service Center

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January 19, 2025

Marietta Toyota is a great place to take your vehicle for maintenance and repairs. The staff is friendly and honest. They keep you informed on the progress. The waiting area is clean and comfortable. I recom More

by Judy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Chestnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Marietta Toyota responded

Thank you, Judy, for your wonderful 5-star review! We’re delighted to hear you had such a positive experience with our friendly and honest team, clean and comfortable waiting area, and clear communication. Your recommendation means so much to us! As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. We've been here for you, and we’ll continue to be here whenever you need us. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 16, 2025

By far one of the best around! Service is great, no hidden agenda or hidden pricing. Always willing to go above and beyond!! More

by mcampisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Marietta Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience and that Jon Thomas went above and beyond to assist you. It means so much to know you trust our service and straightforward pricing. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. We've been here for you, and we'll continue to be here for all your Toyota needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 06, 2025

The staff is courteous and friendly and prompt . I’m happy having my car serviced at Marietta Toyota. More

by gator8373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget the names.
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your kind words and 5-star review! We’re delighted to hear that our courteous, friendly, and prompt staff made your visit to Marietta Toyota Service Center a happy experience. It’s always our goal to provide exceptional service for you and your Toyota. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 06, 2025

Associates are very professional,friendly and helpful. I love this location as I have only had great experiences in my 3 years coming. More

by patrizia_payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Henao
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Patrizia, for your wonderful review! We're thrilled to hear that our professional, friendly, and helpful team has made your experiences at Marietta Toyota Service Center consistently great over the past three years. We’re so grateful for your loyalty and trust in us. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 05, 2025

I was well taking care as soon I have arrived on my appointment day , fast service. Highly recommend More

by Maidoki7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your wonderful 5-star review! We’re thrilled to hear you felt well taken care of from the moment you arrived for your appointment and that our team provided fast and efficient service. Your recommendation means so much to us! Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

I was taken care of by Jordan Mcmanus, from the moment I pulled in to the service area, to the moment I checked out, he was diligent, kind, considerate, and informative regarding the needs and condition of More

by Preslyouy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mcmanus
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your kind review! We're thrilled to hear that our Service Advisor, Jordan McManus, provided diligent, kind, and informative service during your visit. It's always our goal to ensure your experience is seamless from start to finish. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

Reggie was an amazing service coordinator. He went over and beyond with my concerns ✨m More

by de1kni10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Jan 06, 2025 -

Marietta Toyota responded

Thank you for your glowing 5-star review! We're thrilled to hear that Reggie went above and beyond to address your concerns and provide amazing service. It's wonderful knowing our team made your visit so positive. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 04, 2025

The work was done well while the Service Management has a poor window side demeanor that can be improved. More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 13, 2025 -

Marietta Toyota responded

Thank you, David, for sharing your feedback. While we’re glad to hear the work on your vehicle was completed well, we’re sorry to learn that your experience with our service management didn’t meet your expectations. Please call our Customer Relations Manager, Sarah, at (678)831-4873 so we can get more details and assist you promptly. We’re committed to making your next visit better.

January 04, 2025

Great customer service. Bo got me in and out in less than an hour as promised More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo
Jan 06, 2025 -

Marietta Toyota responded

Thank you, Danielle, for your 5-star review! We're delighted to hear that Mr. Bo Boening provided such excellent service and kept his promise to get you in and out in under an hour. Your kind words mean so much to us. Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

Really quality service provided. The associate was awesome! I felt quite comfortable there . I am not going anywhere else More

by codsky54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Marietta Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you felt comfortable and received quality service from our team. It means a lot to us that you’ve chosen Marietta Toyota as your go-to for servicing your Toyota. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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