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Marietta Toyota
Marietta, GA
777 Reviews
Marietta Toyota first opened its doors in 1975, and for the past 50 years, we’ve been serving the the Atlanta community and surrounding areas. We have deep roots in our community, and we’re proud to stand behind our reputation for delivering quality vehicles, friendly customer service, and dependable automotive maintenance and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
July 24, 2012
3 visits for a simple warranty part to be replaced. 4 hours of total wait time, last visit I saw the vehicle ready in lot for 30 minutes before they came to tell me it was ready. They made me wait long o hours of total wait time, last visit I saw the vehicle ready in lot for 30 minutes before they came to tell me it was ready. They made me wait long on purpose, they do not value customers time or respect them. Overheard office staff talking very loud about risque topics of sexual nature and using profanity. Seems service staff acts like they run the world. Rather than listening to a customer complaints they just tell you what they think you want to hear. I will NEVER bring another vehicle here for service I will drive across town in mid summer heat and traffic and be willing to pay more for decent service. More
by angrycustomer20
Employees Worked With
Service department staff
June 30, 2012
We came to Marietta Toyota with the hope of driving a new car off the lot, and we weren't disappointed. Employee Alex Cohn was extremely patient and knowledgeable in answering all our questions and allow new car off the lot, and we weren't disappointed. Employee Alex Cohn was extremely patient and knowledgeable in answering all our questions and allowing us to test drive three of our potential choices. When we finally made the selection, the paperwork process went smoothly, and we came away with my first Toyota ever. I love it, and I would certainly recommend this dealership. More
by lindamsmith67.68677cc
Employees Worked With
Alex Cohn
June 27, 2012
Everyone I delt with at the dealer was very helpful and orgainized. And they had great prices too. I would certainly buy a car here again. orgainized. And they had great prices too. I would certainly buy a car here again. More
by hawelch
Employees Worked With
Perry Kinney, Perry Kinney
June 25, 2012
Alex Cohn's professionalism and product knowledge surpassed her competitors hands down. All personnel at Marietta Toyota greeted us warmly and possessed the qualities desired at every level. Trade i surpassed her competitors hands down. All personnel at Marietta Toyota greeted us warmly and possessed the qualities desired at every level. Trade in and pricing were in line with what we needed. Alex listened carefully: Straight shooting, no game playing-so much so that we purchased two new cars. More
by Cook-g
Employees Worked With
Alex Cohn
June 25, 2012
Ryan made my first new car purchase a very pleasant experience. He worked hard to find the exact 4Runner i had in mind, with each and every option that I was looking for, and did not make me feel press experience. He worked hard to find the exact 4Runner i had in mind, with each and every option that I was looking for, and did not make me feel pressured to buy. Everyone I worked with was very friendly. Pricing was reasonable as well. I would recommend Marietta Toyota to anyone...go on in and talk to Ryan! More
by aea6786
Employees Worked With
Ryan Adams
June 17, 2012
Robert Glover was very helpful in finding our Toyota Prius in the right color and package. He went beyond the call to ensure we got the right car. I recommend anyone looking for a new car to go to Mar Prius in the right color and package. He went beyond the call to ensure we got the right car. I recommend anyone looking for a new car to go to Marietta Toyota and speak with Robert. More
by labauvej
Employees Worked With
Robert Glover, Robert Glover
June 13, 2012
We had a great experience at Marietta Toyota, and particularly with our sales person Robert Glover. Robert explained the features of the Highlander, and the various options...in a totally non-pressur particularly with our sales person Robert Glover. Robert explained the features of the Highlander, and the various options...in a totally non-pressure manner. He provided the information we needed but was not aggressive. He found the vehicle I wanted at another dealership in Florida, and then arranged to have it brought back to Atlanta on a flatbed so as not to put 500 miles on my brand new car. More
by msf1107
Employees Worked With
Robert Glover, Robert Glover
June 13, 2012
I would like to say that this was by far the worst experience I ever had, this dealership is unorganized and customer service is horrible. I purchased my Toyota Avalon 5/25/2012, they made a mistake experience I ever had, this dealership is unorganized and customer service is horrible. I purchased my Toyota Avalon 5/25/2012, they made a mistake and only gave me temporary tags for 20 days instead of 30 days. When my plates were not ready I called the dealership to find out from the tag personnel Gail that they just sent my information to tag office on the 06/12/2012. I spoke with the service manager and he was rude, told me in so many word’s we do not care go to tag office and ask for extension. Not a single apology or any consideration when I advised the manager I have to leave my job to handle their mistakes all he said was you are not listening you need to go to tag place like I did not heard that the first time. Not just that I had issues with the tags but the entire sale was handled horribly. I had to go back to the dealer multiple times because they could not get anything right. I just moved to Atlanta GA and the only place I know how to get to without GPS is this dealership. I love Toyota Avalon, I would love to drive this vehicle for the rest of my life but one more experience like this and I am going to Lexus. I was better of going to buy here pay here place, im sure service is better. Best regards, Disappointed customer More
by lmisic
Employees Worked With
Frank Sales and service manager
June 04, 2012
David the sales manager was great. We feel like we payed a very good price on a new Toyota van. There was no smoke and mirrors- just honesty and straight forward talk. Jimmy our salesman was also very nic a very good price on a new Toyota van. There was no smoke and mirrors- just honesty and straight forward talk. Jimmy our salesman was also very nice to work with. He was very knowledgeable about the cars and was also straight forward. These are just good honest folks. I will definitely buy my next Toyota from this dealership More
by Allen M
Employees Worked With
Other Employees :
David Swaggerty and Jimmy with sales, Jimmie Wilson
May 21, 2012
Excellent service. No pressure, very friendly. Perry was very easy to work with, very friendly. Made car buying almost enjoyable. Would go back to Marietta Toyota. very easy to work with, very friendly. Made car buying almost enjoyable. Would go back to Marietta Toyota. More
by tbf1473
Employees Worked With
Perry Kinney, Perry Kinney
