Marietta Toyota | Page 60

Take your business elsewhere If you use TrueCar, be prepared for them to not honor their commitment. TrueCar states that "all dealer fees are disclosed". They slap several hundred If you use TrueCar, be prepared for them to not honor their commitment. TrueCar states that "all dealer fees are disclosed". They slap several hundred dollars of extra fees on top of the one they disclose. The staff is dishonest. Customer service is non-existent. Purchasing a new, $40k car with them will not even get you an email back. More

Unresponsive, lazy, waste of time Ric quoted me a great price over the phone for a new '16 4Runner. However it took all day to get back to me. That evening I asked for a couple of phot Ric quoted me a great price over the phone for a new '16 4Runner. However it took all day to get back to me. That evening I asked for a couple of photos and the quote in writing via email. Hours went by and they closed. I did not hear back from Ric. Email and called him several times - no response. I was going to drive down there from Nashville. Waited for them to open in the morning and received a call at 9am est from Ric saying that vehicle sold 2 days ago. Wow! Think twice before entrusting them with your big ticket purchase. More

Not honest We were assured over the phone, by John Madrox, that they had the car and color of vehicle we were looking for. When we arrived from out-of-town, they We were assured over the phone, by John Madrox, that they had the car and color of vehicle we were looking for. When we arrived from out-of-town, they did not have either and John claimed we had requested a different model (even though we had the papers to prove otherwise)... Don't believe a thing these people say and take your money somewhere else! More

Don't be fool I had inquired on internet one particular car. The Sales man John called me this morning and said they got it, come and visit us today, I repeated ask I had inquired on internet one particular car. The Sales man John called me this morning and said they got it, come and visit us today, I repeated ask him few times to confirm about vehicle and he said yes they have. So i drove almost an hour to see, as soon as i reached there, he said don't have that car so instead of that get another one, what a jerk.... So my advice is never be fool by salesman. More

sthey are not honest at all. I bought a used corolla for $15,100 the salesman encouraged me to buy it because it cheap and there is no dealer fees "not like a new one , they are c I bought a used corolla for $15,100 the salesman encouraged me to buy it because it cheap and there is no dealer fees "not like a new one , they are charging $2,100 dealers fees" this what he said, so under pressure and trust I bought it, I get another pressure from the financial guy to buy the extant warranty bumper to bumper with there own financial system, the day after I found that the new corolla its for $14,750 without any dealers fees, 02 years maintenance free, 0.00% apr for 36 month, so I lost all the benefit and lost money and I m the second owner, because of the trust, i hope other person take my experience to avoid the same rip off. More

Couldnt get price out of door ,didnt want to drive 200 miles I m writting this to explain my experience with this Toyota dealership.Searching on internet for best price on new 2015 Prius I came up on Toyota of I m writting this to explain my experience with this Toyota dealership.Searching on internet for best price on new 2015 Prius I came up on Toyota of Marietta.They really have cheapest price for 2015 prius two.On their website I have found 2015 Prius two for $17,990.First two vehicles on internet list for new vehicles were the price I mentioned above,and next in row were for $3,000 more.Only what was confusing was that the those two vehicles for $17.990 didnt have "lifetime warranty" on top of the picture of vehicles..I decide to contact them to get price .They were fast with response and question when I am available to come and do business with them.After asking if this vehicle has lifetime warranty,I was told " yes all our new toyotas come with lifetime warranty".I also asked for color of vehicle.Again question when can I come .....? I work 14 hours a day and I travel alot with my job,finding free time is hard so I asked since I live in other state and 3 hours away ,I would like to get pictures of vehicle and total price out of door.I also told sales person that I do have financing approved ,but I was told that price $17,990 is only good if I finance thru their dealership ( later they approved me for % 4.9 for 48 months,which is $1,573 more then financing with my credit union ).I got rough price over the phone ,but he never emailed me price...why I dont know ??? I told him that I dont need to test drive it,my sister has 2014 model,I drove it plenty of time and I want to buy because of mpg that this vehicle makes.Vehicle is only for my job.My sisters 2014 model has 180,000 miles and never got any issues so,for me its great quality and reliable vehicle.With my lack of free time,3 hours drive,weekend is my only free time... I wanted if possible numbers on paper so if I come that weekend and if vehicle is still available I would get price honored from my email.That email never came,instead I got courtesy email from sales manager who asked me to contact him,I replied to that email and left two messages early sunday letting him know that I want to talk about getting car today.But I never received phone call ,or email...I was asked to fill up application that was sent to me by sales person in order to get vehicle for internet price,but link wouldnt work.So I beleive on following monday I did it online and got approved.Was informed that sales person wasnt there on sunday and sales manager wasnt there .....again no numbers on email.I called on tuesday and spoke to different sales menager and after introducing myself,I was told that ,he knew about me because he have seen my application.I asked for price,but was told he will email me,and again that never happend.Next day I got break in my schedule and left voice mail to the new car sales manager to call me back I could come that afternoon and purchase vehicle.But again call never came,since then no one ever contacted me back.So all together I spoke with one sales person and two new car sales manager and nothing happend. I didnt want to name the people I talked to because dont want their name on here. I wanted to just put my experience with this Dealership. This may help somebody .. Thank you More

Quick Sale After no more than fifteen minutes on the Marietta Toyota lot, I selected and began paper work to complete the purchase of a new vehicle. A big tha After no more than fifteen minutes on the Marietta Toyota lot, I selected and began paper work to complete the purchase of a new vehicle. A big thank you to Anthony Hamilton who is product knowledgeable, professional, and personable. I will definitely recommend this dealership as it had the largest inventory of the dealerships that I visited. Equally as important, I will recommend anyone looking to purchase a vehicle to ask for Mr. Hamilton. While I typically dislike the car buying process because of the haggling game, this was by far a most pleasant experience - no haggle, no frills, no pressure tactics. Just plain old fashioned good service. More

Excellent service for many years I bought my first Toyota at Marietta Toyota in 1997. It was a Corolla and I was diligent about having it serviced on time. I never once had a bad ex I bought my first Toyota at Marietta Toyota in 1997. It was a Corolla and I was diligent about having it serviced on time. I never once had a bad experience with the service department people or anyone else I encountered there. When my Corolla had 123,000 miles on it, I sold it. I then purchased a new Camry there in 2011. It was the same story for this car...a great deal and wonderful service. My husband also purchased his 2007 Sienna here and got an excellent deal with quality service from the service department. We used the services of their body shop one time and it was a pleasant experience. They did an excellent job! Perry Kinney sold us our vehicles and Josh usually was the service person we dealt with when we'd come in for our regular service. More

Cheaters Don’t go here. They are cheating customers. I was working with Ric Frazier and confirmed all the price before I go. I drove from Nashville to Marietta Don’t go here. They are cheating customers. I was working with Ric Frazier and confirmed all the price before I go. I drove from Nashville to Marietta to buy the car. After reaching, he is giving new price and also saying that it is a demo car and has 3600 mileage on it. They are really cheaters. More

If you are financing with your Credit Union, do not go here! A friend and I visited this dealership on October 2, 2015. Used True Car and since the best price on a 2015 Camry LE was shown on the website at True A friend and I visited this dealership on October 2, 2015. Used True Car and since the best price on a 2015 Camry LE was shown on the website at True Car, we chose this dealership. Our salesman was Alan. Alan, he stated to us that all 2015 Camry''s had been sold. We questioned this, but looked at a 2016 Camry LE. Test drove and liked it. However, we noticed a sharp looking black Camry XSE sitting in front of the dealership. We began inquiring about it. We came to find out that it was a 2015 with 4,300 miles on it, a Demo vehicle. We also test drove this vehicle. It did not ride as smooth as the 2016 but the price was good. We went inside to start the deal. I told Alan that I already had my financing with my Credit Union. He stated that his finance manager could get me a better deal, but I declined.. I then asked for the Buyer Order. Alan told us that he would be back. Next thing we know, Finance Manager, Roberto came in trying to get me to finance with the dealership. I declined. At this time he told me if I did not finance with his dealership, he would have to add $1,000 to the price of the vehicle, giving no other option!!! What an insult!!! I knew at this time that this dealership did not want or care to do business with me!!! My fiend and I left feeling insulted and discriminated.against. I will never set foot in this dealership again!!!!! More