Marietta Toyota

I appreciate the timely manner i was able to get in and get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i leave my things and where i leave them. My middle console was organized and when i opened it after my service was done, my things were all over the place as if someone was looking through it. Papers were no longer organized and together, and rather crumbled up. My cash in my change storage on the left side of the wheel was gone. I confronted my advisor, Jonathan Thomas, about it and he looked as if he could care less. He stated “i don’t know what to tell you, i had my best guy work on the car” (which was Nehemiah Jones according to my paper work). He didn’t even try to help one bit or showed any ounce of concern. Not only were my things ruffled through and property taken, when i pulled off from the dealership, my tire pressure light came on. I would think when getting my tires rotated, you guys would at least check my tires out completely, but i guess they were too busy going through my things. As a customer, i shouldn’t have to leave a service appointment with warning lights on my brand new camry. Made me wonder did i come there to get a service or did i come there to get robbed. This was my first time coming to this location and will definitely be my last. More

Car was serviced in a timely manner and representative was very nice and explained everything to me was very nice and explained everything to me More

Super easy car buying experience with no pressure to buy or add one. Worked with Lucas and he was a delight to work with. or add one. Worked with Lucas and he was a delight to work with. More

Dealership provides average service overall however this is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them again. I bought the vehicle from Marietta Toyota and only have it serviced there. Last time I brought the vehicle in for new tires they said it was ready I went to pick the car up to discover same old tires were still installedThey apologized and got the car back to me that afternoon however at that time it was missing all four of my metal valve caps and tire pressures were not equal whatsoever More

Bo was kind, courteous and got me in and out for my scheduled maintenance quickly. scheduled maintenance quickly. More

Was seen promptly, notified of appropriate work, and approximate timeframe. Work was done in an hour, which I was very appreciative of! approximate timeframe. Work was done in an hour, which I was very appreciative of! More

They were polite and pleasant each and every time I have had my vehicle serviced. had my vehicle serviced. More

Great job! Very little wait. Nice waiting area. Had no issues in or out. Thumbs up. issues in or out. Thumbs up. More

Do not go here if you are a woman going in alone - the men at the dealership will try to scam you. They tried to confuse me with the pricing and kept changing the monthly amount. When we finally agreed up men at the dealership will try to scam you. They tried to confuse me with the pricing and kept changing the monthly amount. When we finally agreed upon a price, they had me go to the back to speak with another man, who upped the agreed upon price. I stood up and walked out. Horrible businessmen with no decency or values. I would like to say that the men and women in the service department across the street are all very nice to me. More

We had the worse experience ever. We got a call saying they have what we wanted upon arrival they said it’s in the transit. We sat back for price estimate and came to know there is an additional 5k fee so they have what we wanted upon arrival they said it’s in the transit. We sat back for price estimate and came to know there is an additional 5k fee so called ‘market adjustment’ fee , never heard of before (btw this was on top of all the other charges they could possibly add). The MSRp of xse which we were looking for was around 45k, okay I understand you can make a max of 6k to 10k profit out of one car but 16k is that fair ? All together they asked us to pay almost 60k for Highlander 2022 SXE . We were surprised and thought why not to go with Lexus. Honestly we were very disappointed and worse of all, their manager with a very rude attitude came to have a conversation with us and started of so rude and we stopped the conversation without wasting a sec and left that place. Sorry we are not here to buy your attitude. Never going there next time and would never suggest any one. Taking advantage of others in worse situations is ethically wrong. More